Duties:

working with users to formulate and document business requirements
identifying, investigating, and analysing business processes, procedures and work practices
identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
creating user and training documentation, and conducting formal training classes
developing functional specifications for use by system developers
using data and process modelling techniques to create clear system specifications for the design and development of system software
acting as a central reference and information source, providing guidance and assistance in the system project decision making process

Requirements:

Undergraduate degree in quantitative or technical degree (E.g. Engineering, Computer Science, Mathematics, Statistics, or other quantitative field. Strong academic performance).
At least 3 years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level technical buyers.
High energy, self-starter comfortable with ambiguity in entrepreneurial environments.
Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them
Strong customer facing and relationship building skills
Experience in HTML, CSS, JavaScript, SQL

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Principal Sales Engineer