The Challenge

The Qualtrics Finance Team is looking for that special someone to accompany the number-crunching group. Do you want to have a huge impact on the company’s financial practice? Renewals is at the heart of any SaaS company, especially at Qualtrics where we have aggressive financial growth happening right now. We need the right person to join our unstoppable force and keep the Renewals engine running smoothly.

We are looking for a full-time Renewals Specialist who knows how to work across internal teams, solve complex problems, and make the renewals process a fantastic experience for our clients. If you have a Bachelor’s degree or are graduating this coming Spring/Summer, Qualtrics could be the place you’ve been dreaming of.

Expectations for Success

You’ll know you’re doing an excellent job when all your clients look forward to your calls. You’ll be analytical, organized, and be able to communicate effectively both written and verbally. You can talk numbers and have possible experience in accounts receivable or customer service.

A Day in the Life

  • You help retain and expand client subscriptions, the lifeblood of the SaaS business model.
  • You will quarterback the renewal experience, from reaching out to confirm a renewal, through negotiation and invoicing.
  • Make following up on renewals a bonding and pleasing experience between you and our clients.
  • Respond professionally to client requests on time.
  • Work collaboratively with our sales and customer success representatives who close deals and negotiate renewals all day, every single day.

What differentiates us from other companies:

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
  • Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year)
  • We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space.
  • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
  • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
  • We believe in sharing Qualtrics success which is part of the compensation for all employees

 

 

To learn more about what we value read about it directly from our employees Qualtrics Life stories

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At Qualtrics, we understand that Diversity, Equity, & Inclusion are not only vital to help the business succeed through innovation but it is also the right thing to do. We have invested greatly in our employee resource groups (more details about their work can be found here) and are committed to dismantling the systems, policies, and practices that perpetuate structural racism, inequities, and different forms of discrimination based on power and privilege.

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