The Challenge

The Global Communications and Strategic Initiatives team is looking for a seasoned Global Communications Leader to work closely with Qualtrics executives and leaders to lead the company’s PR vision, strategy, and program. This individual will be a trusted, senior advisor to the Qualtrics executive team and provide strategic counsel on external-facing matters that affect the company’s brand and reputation. This individual will oversee a team of public relations and analyst relations leaders. 

The Global Communications Leader will: 

  • Lead an experienced PR team to deliver measurable impact aligned with the goals established by the Qualtrics executive team
  • Build and activate PR campaigns that advance Qualtrics’ mission and strategy and further establish Qualtrics as the creator and leader of the experience management category 
  • Serve as the day-to-day communications partner for the Qualtrics executive team 
  • Develop executive communications platforms for Qualtrics’ executive leaders, including speaking engagements, interviews, and byline opportunities
  • Create programs related to financial communications, crisis and issues management, public affairs, and more 
  • Build a strong PR team and develop existing team members 
  • Serve as a Qualtrics spokesperson as needed for media or other public speaking engagements 
  • Manage relationships with various industry and business reporters, editors, influencers, and bloggers
  • Lead and manage relationship with external PR agency and other external resources
  • Work cross-functionally with executives, marketing, sales, customer success, partners, subject-matter experts, and researchers to develop compelling content and stories
  • Depending on experience this person may oversee the Analyst Relations team to develop a cohesive strategy for key analyst rankings 

Minimum Qualifications

  • 15+ years of experience in public relations, ideally combination of in-house and agency, with a focus on global communications, media relations, and issues management
  • Direct experience in enterprise software / SaaS industry 
  • Demonstrated ability to establish a corporate narrative and global communications program
  • Have an executive presence and experience in serving as a spokesperson in sensitive situations
  • Experience leading and building successful teams 
  • Proven media relations skills and well-developed network of relationships with top-tier business and technology outlets
  • Proven writing and storytelling skills and a strong track record of developing written content without jargon 
  • Experience working at a PR agency leading media outreach efforts 
  • Bachelor’s degree in journalism, public relations, communications, or related field

To learn more about what we value read about it directly from our employees Qualtrics Life stories

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