Why Qualtrics?

Qualtrics is the world’s #1 experience management platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over 9,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy. Join us on this adventure! If you thrive in an environment where research drives action, love the idea of working with others to take on new challenges every day, and believe in making work a positive experience for yourself and your colleagues, this position is for you.

As an Experience Management (XM) Scientist supporting Qualtrics Brand Experience (BX) or Core XM, you will be a trusted advisor to researchers, product teams, sales teams, and leaders both within Qualtrics and with our clients globally. Whether you’re speaking with a tenured professor or a chief marketing officer,  you'll constantly be challenged to come up with new and creative solutions to the most difficult research needs. 

The ideal candidate will be an applied social scientist with a 7+ year track record of demonstrating deep expertise in a scientific discipline relevant to experience management (e.g., Survey Methodology, Marketing Research including brand & communications, Econometrics, Political Science, Sociology, IO Psychology, Statistics & Data Science). They will also have a knack for quickly earning the trust of executives, colleagues, and customers as an advisor for all things methodology and research science.

Primary Responsibilities

  • Advise global sales, product, and marketing teams in your area of expertise, keeping them apprised of new developments at the forefront of experience management science. Support them as they meet with customers, design new product features and functionality, and take on new challenges to continue building the world’s #1 experience management platform.
  • Partner with our Research Services team to advise in your area of specialization as they conduct full-service projects that help the world’s top organizations answer their most critical research questions.
  • Develop training materials and learning experiences that enable others to quickly gain knowledge and technical know-how across a wide range of areas in experience management science.
  • Conduct, write, and present original research and other thought leadership pieces for conferences and industry events, academic and business press articles and books, joint publications, blogs, podcasts, webinars, etc.

Qualifications

  • Master’s or Ph.D. in the social sciences or other disciplines closely related to experience management (e.g., Survey Methodology, Marketing Research, Econometrics, Political Science, Sociology, IO Psychology, Statistics & Data Science)
  • 7+ years of applied research
  • 7+ years demonstrated track record of earning the trust of executives, colleagues, and customers as an advisor who listens, understands goals and challenges, and delivers the right solutions
  • 7+ years demonstrated track record of teaching and developing others in a technical discipline
  • 7+ years demonstrated track record of presenting research findings in conferences and top industry events (presenting original research to business leaders is strongly preferred)
  • Ability to communicate clearly and answer methodological or technical questions directly without unnecessary jargon
  • Preferred proficiency with a minimum of one statistical programming language such as Python, R, Stata, with the ability to provide high quality peer review of common statistical tests and assumptions as they relate to research designs
  • If Survey Methodologist, an understanding of applied survey research (e.g., questionnaire design, sampling designs, respondent segmentation and weighting, bias correction, imputation, longitudinal and cross-sectional surveys)
  • If Brand/Marketing Researcher, experience designing and implementing research related to brand lift, brand positioning, brand health/equity tracking, competitor analysis, advertising testing, and a deep understanding of various commercial equity models and industry trends.

What differentiates us from other companies

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
  • We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
  • On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
  • We believe in sharing Qualtrics success which is part of the compensation for all employees.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Qualtrics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.