Company Description

Qualtrics builds the world’s most powerful research platform, which allows our customers to quickly gather, analyze, collaborate, and take meaningful action with data from employees, customers, and markets. We currently have over 9,000 clients worldwide and growing.

At Qualtrics, we are focused on developing a series of world class programs to enhance the experience of our customers and partners leveraging the Qualtrics leading-edge XM capabilities. If you are excited to be part of the wave of technologies and solutions that are reshaping the way brands build the next generation of customer and employee experiences join us.

Team

The Qualtrics Partner Success group is a growing team focused on establishing and cultivating alliances with key strategic partners throughout the customer lifecycle. We are focused on developing partner practices that implement world-class customer and employee experience programs demonstrating the Qualtrics leading-edge XM capabilities. Our team is passionate about engaging with partners on customer requirements and complex implementations resulting in broad customer impact. If you are excited to be part of the wave of technologies and solutions that are reshaping the way brands build the next generation of customer and employee experiences join us.

Responsibilities

As we look to expand and grow the partner network, we are looking for a Program Manager who can help build role specific learning & development curriculums to train and scale partners for large enterprise implementation and services engagements. He or she will own the strategy for how partners are trained including methodology, training requirements and accreditation of partners.  The ultimate goal of the role is to build the right strategy to steer the team in the right direction for how partner enablement should be done.

We expect the potential candidate to be able to get started immediately and provide vision, discipline, and leadership in partner development to execute medium and long term goals with a focus on high quality execution. The successful candidate will:

  • Design and develop the strategy for how partners within the network will learn and be trained to deliver high quality enterprise engagements
  • Communicate and engage internal stakeholders to drive alignment of learning paths across organization
  • Work with team to build content & collateral, organizing and providing structure to development schedule
  • Oversee execution of content delivery via internal resources
  • Develop strategy for ongoing learning for enterprise partners and how they continue to stay up to date with latest investments

Requirements

The ideal candidate will have 7+ years experience in building enterprise level learning paths.  Individual will also have prior experience managing and driving complex customer engagements in order to understand what is required to deliver at scale. You have built learning & development paths and can showcase how these are in market today. You will have proven people or technical leadership and organization skills and ability to lead and collaborate across organizational boundaries. Finally, you have excellent communication and planning skills with the ability to present to and influence senior leadership inside Qualtrics and with our customers and partners.

Come join one of the fastest-growing units at Qualtrics and be a key part of how we are helping the top companies in the world revolutionize how their stakeholders experience their brand.

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