Expectations for Success

You will know you are doing a great job when you:

  • Successfully onboard our clients and deliver solutions ultimately resulting in high renewal and expansion rates
  • Build strong, lasting relationships with clients, and are a creative and analytical problem-solver
  • Support the Sales team in pursuit of large deals and the Product team to improve product features
  • Have outstanding interpersonal skills to juggle multiple priorities, and are a superb communicator
  • Most importantly, you care deeply about our clients and provide them a world-class experience
Qualifications & Requirements
  • A Bachelor’s degree in Computer Science or Information Systems
  • 1-4 years of experience at a SaaS company 
  • Proficient with HTML/CSS and Javascript 
  • A superb communicator and problem-solver
  • Want to work at a fast-growing tech company
 
A Day in the Life:
  • Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions
  • Serve as main point of contact for clients during implementation and manage the project to completion
  • Design and document functional and technical requirements and help scope projects by understanding timelines and work
  • Solve complex technical implementations both independently and in a team environment
  • Clearly communicate solutions back to clients through phone and email
  • Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions
  • Work with our Product Management and Engineering teams to solve problems and implementations
  • Continually adapt and develop in-depth product knowledge and learn new technologies
What Differentiates Us From Other Companies
  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
  • Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year)
  • We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space.
  • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
  • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
  • We believe in sharing Qualtrics success which is part of the compensation for all employees
  • To learn more about what we value read about it directly from our employees Qualtrics Life stories

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