Expectations for Success

You will know you are doing a great job when you:

  • Successfully onboard our clients and deliver solutions ultimately resulting in high renewal and expansion rates
  • Build strong, lasting relationships with clients, and are a creative and analytical problem-solver
  • Support the Sales team in pursuit of large deals and the Product team to improve product features
  • Have outstanding interpersonal skills to juggle multiple priorities, and are a superb communicator
  • Most importantly, you care deeply about our clients and provide them a world-class experience
Qualifications & Requirements
  • A Bachelor’s degree in Computer Science or Information Systems
  • 1-4 years of experience at a SaaS company 
  • Proficient with HTML/CSS and Javascript 
  • A superb communicator and problem-solver
  • Want to work at a fast-growing tech company
 
A Day in the Life:
  • Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions
  • Serve as main point of contact for clients during implementation and manage the project to completion
  • Design and document functional and technical requirements and help scope projects by understanding timelines and work
  • Solve complex technical implementations both independently and in a team environment
  • Clearly communicate solutions back to clients through phone and email
  • Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions
  • Work with our Product Management and Engineering teams to solve problems and implementations
  • Continually adapt and develop in-depth product knowledge and learn new technologies
What Differentiates Us From Other Companies
  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
  • Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year)
  • We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space.
  • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
  • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
  • We believe in sharing Qualtrics success which is part of the compensation for all employees
  • To learn more about what we value read about it directly from our employees Qualtrics Life stories

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


US Demographic Questions

At Qualtrics, we understand that Diversity, Equity, & Inclusion are not only vital to help the business succeed through innovation but it is also the right thing to do. We have invested greatly in our employee resource groups (more details about their work can be found here) and are committed to dismantling the systems, policies, and practices that perpetuate structural racism, inequities, and different forms of discrimination based on power and privilege.

“We know and embrace our responsibility to use our business as a force for good. We will lead when the government lags and will be vocal when others are quiet. We believe in the universality of human rights without regard to race, color, creed, gender, or sexual orientation.”- Ryan Smith, CEO 

 

Below is a set of voluntary demographic questions. If you choose to fill them out, the data will be used anonymously and aggregately so we can evaluate our process and to ensure we're providing equal opportunities to applicants from all backgrounds. Your responses, or your choice not to respond, will not be associated with your specific application and not in any way used for hiring decisions. 

Which categories best describe you? Select all that apply:











How do you currently describe your gender identity?