The Challenge

Qualtrics has grown exponentially and that growth means constantly finding and eradicating threats to our systems. We must continuously evaluate how we secure systems, identify potential threats, and implement alerts and tooling necessary that will help us maintain a strong security posture at scale. We are looking for an engineer to join our security operations center who can work with others across the organization, react to alerts, hunt for threats, respond to incidents, and implement technical solutions that improve our ability to identify, stop, and eradicate potential threats.

Expectations for Success

You are currently enrolled in a Computer Science, Information Technology, or similar undergraduate or graduate program with an interest and/or focus on security and have 2 years left in your undergraduate or plan to do a Masters following completion of your undergraduate degree. You are able to work 20-30 hours/week each semester. You want to lean in and help the organization be secure without slowing people down. Stopping the threat actors is what it's all about for you. You are as comfortable on the command line as you are in a GUI, if not more so. Optimizing existing tools or building new ones to help secure our infrastructure makes everyday exciting for you. Your natural curiosity should drive your success.

A Day in the Life

  • Operate as Level 1/2 Security Operations Center engineer during regular shifts
  • Monitor and analyze Security Information and Event Management (SIEM) events, Intrusion Detection Systems (IDS), network traffic, Web Application Firewall (WAF) events, and logs to identify and respond to security issues
  • Prioritize and differentiate between potential intrusion attempts and false alarms
  • Create and track security investigations to resolution
  • Build alerts, automation, tools, and integrations to automate processes and improve our incident response
  • Detect, investigate, and analyze potential threats identified by our Security Operations Center. This includes building tools, automations, and enhancements as needed to iteratively improve our capabilities.
  • This position will begin in April 2021

Some technologies we used to accomplish our goals - Python, Linux, Docker, Puppet/Hiera, AWS, and Bash. We use metrics and log search systems heavily for visibility and alerting.

What differentiates us from other companies

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
  • We take pride in our offices’ design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
  • We provide snacks, drinks, and free lunches in our office.
  • We believe that your contributions drive Qualtrics success.

#Eng #University

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