Company Description

At our newly opened Qualtrics Japan office, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.

8,500+ organizations worldwide and more than 3/4 of the Fortune 100 rely on Qualtrics Experience Management to collect and analyze feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can continually assess the quality of their four core experiences—customers, employees, products, and brands. They can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with customers and employees.

Primary Responsibilities

The Enterprise Account Executive is expected to lead all sales efforts within their assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, business case and contract negotiation through to deal closure.  
The Enterprise Account Executive is expected to meet sales goals established by their Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.   

  • Generate new leads through networking and prospecting, including cold calling, as well as leveraging marketing and PR activities of the company;
  • Establish, manage, and maintain relationships between Qualtrics and senior executives of the client and prospect companies;
  • Make sales presentations to customer and prospects at all levels and in a variety of departments (such as Customer Experience, HR and Marketing) of the Fortune 1,000 companies and other accounts within a prescribed territory.  Address product uses, benefits, competitive advantages, business terms and facilitate optimal technical follow-up to close the sale;
  • Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
  • Interface and develop professional relationships with existing clients and prospects throughout the organizational levels;
  • In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns;
  • Coordinate and actively participate in contract negotiations;
  • Act as representative of Qualtrics at industry conferences and association meetings;
  • Partner with Marketing on leads from trade shows and campaigns;
  • Sales process management;
  • Develop and maintain in-depth knowledge of Qualtrics' solution offerings with particular focus to the measurable business outcomes our customers achieve;
  • Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing;
  • Meet or exceed quota expectations;
  • Participate in sales planning status meetings.

Preferred Qualifications

  • At least 10 years of recent experience selling complex SaaS application software solutions to a major vertical market.
  • Experience selling SaaS solutions to market research, marketing and human resource departments within Fortune 1000 companies.
  • Acquiring clients, negotiating, and selling the Qualtrics Research Software platform to marketing and research executives of Fortune 1,000 companies, governments NPOs and/or academic institutions
  • Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
  • BA/BS in Computer Science, Business Administration of Marketing.
  • Evidence of regular 1st line positioning & demo expertise viewed favorable.
  • Contributing in weekly meetings with meaningful insights
  • Experience using Salesforce.com and Mac proficiency a plus.
  • Native level proficiency in Japanese as well as business level proficiency in English

About the Team

Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

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