Qualtrics is a rapidly growing software-as-a-service company backed by three of the top venture capital firms in the world - Sequoia Capital, Accel Partners, and Insight Venture Partners. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. Our mission is to close the experience gap.
More than 9,000 clients worldwide use Qualtrics, including many of the world’s most forward-thinking brands including Yamaha, GE, JetBlue, PWC, and Marriott International. Qualtrics has over 1,500 employees across 16 global offices. Check out why our employees and clients love being part of the Qualtrics family!
With Qualtrics poised to continue our incredible growth in 2018, the Global Enablement team has been tasked with improving the sales productivity of our massive global salesforce through world-class onboarding, professional development and sales enablement. The success or failure of this team - and this role- is measured in hundreds of millions of dollars meaning it is highly valued by and visible to both the executive team and the board of directors.
To achieve these goals the team needs a dynamic Sales Training and Enablement leader capable of designing and facilitating training to new and tenured employees and supporting their success with strategic enablement projects.
The Expectation for Success
- Responsible for the design and creation of comprehensive training and development content
- Design of LMS Courses, modules and missions
- Animated and live videos
- Live training courses
- Working with internal groups to determine content creation needs
- Sales leadership
- Sales operations
- Product marketing
- Technical skills include
- Adobe illustrator
- Adobe Premiere
- Adobe Photoshop
- Qualtrics Products
- Animation (platform agnostic)
- Primary goals include
- Timely completion of prioritized content
- Exceptional content quality
- Increased training engagement due to quality
- All content and assets centrally stored and readily accessible
- Primary KPIs include
- Completion time and quality
- Usage of content
- NPS of content
- Time spent looking for content
- Universal awareness of content
- NPS of collaborators producing content
- Bachelor’s degree from top tier university
- 1-3 years experience
- Technical or design degree preferred, technical and design ability required
- Excellent written communication skills
A Day in the Life
For those passionate about creating engaging content across multiple mediums, this role is responsible for creating the courses consumed by hundreds of people around the world, and the backbone of sales training at Qualtrics. In addition to content creation, this role engages in ongoing research to ensure sales and client success is equipped with the most actionable and up to date information, research including but not limited to competitive analysis, industry, buyer persona, sales stage and communication effectiveness. Effectiveness in this role means the reduction of the gap between global sum of quotas and actual quota attainment, with company impact measured in tens of millions of dollars annually and direct visibility from the executive team.
Qualtrics is an equal opportunity employer
Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.