About Pursuit

Our mission is to create economic transformation. By training low-income adults to launch and advance careers as software engineers, we help our Fellows go from earning $18,000 to over $90,000 starting salary on average, adding an estimated $2M in lifetime earnings. Pursuit partners with leading companies like Blackstone, USV, Citi, Peloton, and Uber to employ Fellows in career-defining engineering roles and supports them with on-the-job training to ensure potential translates to performance. Since 2013, Pursuit has created ~$1B in total lifetime wage gains, creating lasting economic mobility that spans generations.

Pursuit’s proven solution is built on two interconnected components: training (which includes community development, Core pre-job training, and Commit on-the-job training) and a financial product (known as Bond). However, growing training alone will not meet the magnitude of need nor solve new societal challenges ahead. The typical expectation is to expand our training to other cities, but this will not come anywhere close to creating good jobs for millions of low-income Americans. Instead, our strategy for scaled impact is to evolve our financial product and create tools for other organizations, jobs, and places. We believe that this will not only create good jobs for millions of low-income Americans but will also generate a new trillion-dollar market directly tied to results in the long term.

About the role

Pursuit has been building an innovative financial product, known as the Pursuit Bond, which aims to directly connect capital markets and training organizations through an outcomes-based model. The Pursuit Bond is poised to play a pivotal role in our growth strategy over the next decade and will be a key driver for scale and a business capable of serving other training and educational institutions.

To enable this, we need to establish the necessary infrastructure, design, customer experience, processes, systems, and policies. These foundational elements are essential to ensure successful Bond payment outcomes and enable the growth of the product from serving 1,000 Fellows currently to 10,000+ over the next five years.

As the Head of Bond Platform Operations, you’ll play a pivotal role in building a category-defining financial product: A great opportunity to build the value proposition for different end users including Pursuit Fellows, investors, employers, and public institutions; and drive outcomes.

As the Head of Bond Platform Operations, you will:

Build a payments and servicing model to position for broader adoption of the Pursuit Bond as a financing vehicle
Develop a potentially self-sustaining, replicable model ensuring successful payment rates and superior experience of Pursuit Bond
Design short- and long-term incentives, identify partnership opportunities and build relevant partnerships within the ecosystem that drive payments
Set up outcome data infrastructure. As this product evolves, the amount of data collected over time will increase massively and be invaluable as quantifiable evidence of our growing impact.
Develop innovative approaches to acquire and maintain data outcomes
Compile insights and analytics on the Pursuit Fellows’ career journey
Ensure data integrity, creating guidelines and guardrails for data hygiene moving forward
Own Pursuit Fellows’ Bond journey end-to-end Fellow experience and education defining the milestones and relevant triggers across Pursuit Fellows’ lifecycle
Build a scalable engagement playbook, laying the foundation for messaging across various scenarios to drive behavior towards intended outcomes
Iterate and experiment to identify the most effective relationship activities at select touchpoints, creating a resource library for future scale

What you need to be considered for the Head of Bond Platform Operations role:

Experience in

Building a multi sided product, ideally in services industries
Customer-facing touchpoints and techniques in influence and persuasion
Working with data and ability to recognize patterns
Leading cross-functionally to achieve targeted outcomes

Proven record in Operations, preferably at an early stage company, or a new division/product within a larger company

Scrappy and creative, with the mentality to keep innovating

Ability to both get down to detail and develop higher level strategic views
Superior Communication skills: Our multi-sided bond platform will have different types of users with different needs/perspectives. Great communication skills are essential.

Where you’ll work:

3-4 days per week in our Long Island City office

Salary & Benefits:

The salary range for this role is $180,000-220,000 base + incentive compensation.

The compensation range above is for the expectations as laid out in the job description, however, we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

Pursuit offers:

Great culture where transparency, respect, teamwork, and kindness are valued
Competitive compensation in base, plus bonus and a full benefits package
401k Match
Unlimited PTO and an all-Pursuit summer break the last week of August and a week-long holiday the last week of December
Friday work from home
Catered lunches once a week and delicious snacks
An opportunity to work at the intersection of tech and social impact, and make a direct impact on the communities of those we serve.

We are One Big Team

The passionate and collaborative team at Pursuit gives its all to achieve our mission. And it’s not just staff. We work with employer partners that love hiring our Fellows because they are so well prepared, ranging from big financial firms to scrappy startups, and everything in between. We also activate and engage hundreds of volunteers that come from all areas of the tech industry. These experts and professionals help keep our curriculum fresh and our standards for achievement high by participating in our admissions process, as well as program-specific activities such as interview training, DemoDays, Hackathons, and Capstone projects.

Pursuit values diversity:

Our team has a wide range of backgrounds and experiences, and we value the richness that diversity brings to our organization. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. Pursuit is an equal opportunity employer.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone

Location (City) *

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

LinkedIn Profile

Are you legally authorized to work in the United States, indefinitely and for any employer, without requiring sponsorship? *

We are moving toward an in-person work model, and staff will be on site at our HQ located in Long Island City 4 days/week. Please confirm you can commit to our in-person policy. *

Why are you interested in joining Pursuit? *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Pursuit’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Are you Hispanic/Latino?

Please identify your race

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.