We're Hiring!

About Prove 

Prove Identity, Inc. (Prove), formerly Payfone, Inc., is the modern way for businesses to enable their customers to prove their identities with just a phone. We offer phone-centric solutions that enable our customers to acquire new consumers and engage with their existing consumers by removing friction while bolstering security and enhancing consumer privacy and consumer choice. Our solutions are used by more than 1,000 businesses across diversified industries, including banks, financial services, healthcare, insurance, and e-commerce. For the latest updates from Prove, follow us on LinkedIn.
 
As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly and make intelligent decisions. The work is challenging and requires not only smarts, but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.   
 
Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out.

We have been busy at Prove in the last couple of years, migrating our infrastructure to the cloud as we scale very fast as a team and as a company. Currently, we have different products in different stages. Some are being migrated right now, some are new products being built cloud native, some have been recently migrated and are undergoing modernisation. We have also been scaling the team, in the last year the SRE/production operations organisation has grown from 5 to 15+ people across different teams. We build, run and support infrastructure for both existing products and new products being built by the Software Development teams.

With all that recent change, we are now focusing on standardising and optimising practices and processes, changing the culture and introducing Site Reliability Engineering concepts into incident response, being on-call, collaboration with Development teams, focus on observability, improving tooling etc

We collaborate closely with a 24/7 NOC team that proactively monitors our services and manages customer communications and status reports. We work to provide them with quality monitoring and documentation so that we can together keep our services healthy and our customers happy.

At scale our SRE team is also responsible for Platform Engineering, designing solutions and building reusable cloud infrastructure IaaC modules.

The SRE team is partly in the US, we are growing our team in Ireland and we collaborate closely with the US folks as one team.We are now looking for a SRE Manager to consolidate and grow the SRE culture at Prove.

The Principal Site Reliability Engineer will develop and support a cloud platform in Prove’s cloud efforts across three different environments powering the next generation of mobile identity certainty. Leveraging your knowledge and passion for excellence you will help lead a team to deliver well-designed cloud infrastructure that is fault-tolerant, scalable, and reusable platform. 

What You Are Accountable For

The Principal Site Reliability Engineer is expected to:

  • Lead projects to find innovative solutions to challenges.
  • Collaborate with senior leaders on strategic planning (e.g. resourcing, roadmap creation and execution).
  • Maintain, enforce, and provide input on processes to ensure infrastructure is maintained to be fault-tolerant, scalable, and reusable. 
  • Collaborate in cross-functional teams, both technical and non-technical.
  • Promote and cultivate ownership of design, execution, and deployment of product features.
  • Ability to react quickly to changing customer and business needs.
  • Promote, maintain and enhance our cultural values of humility, passion, inclusion and leadership.
  • Exhibit a strong passion for learning our products and markets through in-house and external training.
  • Strong technical background to guide Prove to take its existing cloud platform and reuse it in other critical areas of the business.

What We Require

  • 3 to 7 years of cloud engineering experience in AWS
  • Demonstrated experience in migrating on premise installations to one running in the cloud. 
  • Demonstrated experience in similar role scaling company from $50M to $200M in revenue
  • Experience working in rapidly growing teams (5 cloud engineers to 10+) 
  • Strong experience in working with developers in a SCRUM
  • Experience with in-person, remote, and offshore teams
  • College or University Degree
  •   Flexibility working hours required as this role will require you to work with the US team.
     
     
The salary range for this role for Denver, Colorado only is $150,000-200,000. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
 
This position is eligible to participate in the annual incentive program.  Prove’s Benefits include but are not limited to:
-Excellent health, dental, and vision insurance that begins on your first day of employment
-401(k) plan with company match
-Unlimited vacation time 

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

"Notice to External Recruiters and Staffing Agencies
Prove does not accept unsolicited resumes from external recruiters or staffing agencies. Any submission of an unsolicited resume to our resume database, directly to Prove hiring managers, or by other means will be considered gratis and no recruiting fee will be paid if an unsolicited candidate from a third-party recruiter is subsequently hired.  Fees will be paid ONLY where an external recruiter has an executed service contract in place with Prove and resumes have been solicited by our Talent Acquisition team in connection to a specific job opening.
This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.
 
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Prove’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.