About The Role

We are seeking a highly skilled and experienced Director of Content Strategy with unique talents for content strategy, complex navigation design, UX, project scoping and team management. This senior member of our Experience team will lead our Content Strategy practice and work closely with our Digital Strategy, UX, and UI teams responsible for crafting intuitive and efficient digital experiences through strategic planning, organization, and implementation of best practices and standards. 

At Prophet, we value open minds. As a Director of Content Strategy within the Experience team, you value mentoring and are excited by the opportunity to encourage your colleagues to create with courage. You step up to find solutions to teaming and encourage cross collaboration between all disciplines at Prophet. You seek inspiration from the world around you and are eager to bring your fresh ideas to inspire the Experience team. 

Your Day to Day

  • Provide content strategy leadership on digital experience projects and manage, mentor and lead members of the content strategy team 
  • Conduct research and understand business objectives, user needs, technology, and competitive analysis 
  • Analyze content strategy approaches and recommend strategies, interactions, or approaches 
  • Lead the creation of IA, card sorting, navigation review and sitemap creation as well as best practices for content strategy and content schema creation 
  • Collaboration with the account team and client on project objectives and deliverables 
  • Collaborate with internal teams to define and develop content and user strategy 
  • Assist in the management of client expectations throughout project lifecycle to ensure consistency and quality in experience design deliverables 
  • Oversee multiple projects and ensure content strategy tasks are completed in a timely manner 
  • Assist in client presentations to create buy-in for recommended strategies and solutions 
  • Receive client feedback, evaluate and recommend refinements and help resolve issues 
  • Assist in new business development meetings and pitches 
  • Provide level-of-effort and time estimates for project deliverables to assist account service team 

What You Bring

  • 10+ years' experience creating content strategies across multiple channels and platforms such as websites, mobile apps, web applications, microsites, social media, or email 
  • Experience working for a digital services company preferred 
  • Understanding of digital ecosystem, digital marketing programs, how digital properties or products fit into a marketing strategy 
  • Ability to use analytics to inform user research and recommendations 
  • Aptitude for understanding complex subject matters preferred; ability to quickly grasp core ideas of varied and complex topics required 
  • Ability to handle competing and/or tight deadlines, great organizational skills and attention to detail required 
  • External client experience and presentation skills required 
  • Excellent communication skills essential 
  • Work samples required 

Prophet is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment, promotion, and evaluation decisions are based on qualifications, merit and business need.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Prophet’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.