People Experience & Operations Specialist

Position Title

People Experience & Operations Specialist

Reports To

HR Operations Manager

Job code

HR Operations - 3

Position Summary

The People Operations Specialist will manage the complete lifecycle of employee experiences, from their initial integration into the organization to their smooth departure.

Key Responsibilities

Onboarding:

• Coordinate and manage the onboarding process for new hires, including preparing necessary documents, conducting Onboarding calls, and ensuring a smooth transition into the organization.
• Collaborate with various departments to ensure new hires have the necessary tools, resources, and information to succeed in their roles.
• Develop and enhance onboarding materials and processes to improve the new hire experience.
• Manage the comprehensive end-to-end visa processing procedure for new joiners, ensuring timely documentation submission and collaborating closely with Tecom and Mainland Immigration authorities of UAE & Qatar.

Payroll:

• Oversee and manage the payroll process, collaborating with finance and relevant departments to ensure accurate and timely payroll processing of UAE, Qatar, and Bahrain.
• Review and reconcile payroll data, including commissions, expenses, and deductions, to ensure compliance with legal and organizational requirements.
• Address employee inquiries related to payroll and other compensation-related matters.
• Oversee the end-to-end process of intern stipend payment, ensuring accurate calculation, timely disbursement, and compliance. 

Off Boarding:

• Manage the offboarding process, including EOS calculations, system updates, and visa cancellation ensuring a positive departure experience for existing employees.
• Work closely with IT and security to ensure timely revocation of access and adherence to data security protocols.

Process Improvement:

• Identify opportunities for process enhancements and automation in onboarding, offboarding, and payroll procedures to increase efficiency and accuracy.
• Propose and implement improvements to streamline workflows and ensure a seamless employee experience.

HR Systems and Compliance:

• Manage HR System changes and transactions pertaining to the employee life cycle.
• Act as a backup of People Metrics & Systems Analyst for all HRMS related updation and employee transactions.
• Take ownership of the People Operations dashboards and HR systems and also act as back up for managing the rest of the People Team Metrics and Dashboards.
• Stay updated on relevant labor laws, regulations, and industry best practices to ensure compliance in onboarding, offboarding, and payroll processes.
• Collaborate with legal and compliance teams to implement necessary changes to policies and practices.
• Meticulously manage HR Audits and ensure the compliance of processes and policies.

Desired Qualifications

Bachelor's degree in Human Resources, Business Administration, Human resources, or a related field. A Master's degree is a plus.

Other Capabilities

• 6 years of experience in HR operations, focusing on onboarding, offboarding, and payroll.
• Strong understanding of HR policies, procedures, employment laws, and payroll regulations.
• Proficiency in using HRIS, payroll software, and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple tasks and deadlines with exceptional attention to detail.
• Strong analytical and problem-solving skills.
• Ability to handle sensitive and confidential information with discretion and professionalism.

Property Finder Principles

• Move fast and make things
• Data beats opinions
• Don’t confuse motion with progress
• Failure is success if we learn from it
• People over pixels