Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and on a journey to becoming a Unicorn. We are aspiring to create a lighthouse technology company which will have a lasting impact in the entire tech ecosystem in our geography.
Position Summary:
The role of the content creator is to transform knowledge content compiled through knowledge managers, and trainers, and other sources into appealing storyboards, and educational visualization for PF end-users, using the latest state of the art tools, and visualization software, that will support training delivery, and knowledge transfer.
Key Responsibilities:
- Design, develop, author, narrate, record, edit, and implement training content and e-learning, including handouts, checklists, manuals, tests/quizzes, presentations, scripts, video, audio, etc.
- Produce, edit, and deliver engaging and impactful training content through web-based, instructor-led, and virtual classroom learning formats.
- Attend training for 2-4 days per month to ensure material is effective and to improve the current training library.
- Design and develop learning outcomes assessment activities, including assessment questions, scenarios, and simulations.
- Proof-read and edited content for proper use of grammar, punctuation, style, and brand guidelines. Review and test content for accuracy and usability.
- Assist the CX Trainers in producing training outlines to provide to clients.
- Review and evaluate training materials and programs as part of our continuous improvement quality program.
Required Skills:
- Ability to create engaging, interactive, and effective training content and performance support materials that enable course-learning objectives and enhance performance.
- Application of adult learning and blended learning principles, with special attention to the 70 : 20 : 10 principle of learning transfer.
- Ability to communicate effectively orally and provide professional narration for recorded training resources, such as train the trainer
- Strong proficiency with MS Word & PowerPoint, and other visualization, and storyboarding tools .
- Strong advisor/partnering skills to work effectively with peers, subject matter experts, and other business partners
- Ability to quickly learn.
- Resourceful in finding information and fact-checking.
- Proficient with Gmail & Microsoft Office Suite or related software.
Behavioral Competencies:
- An exception alliance builder who can build strong relationships internally with the different knowledge content owners to ensure being kept updated in a timely and accurate manner.
- Can assess the needs of the different recipients of content being created and ensure that it delivers maximum impact while balancing easy accessibility and simple delivery.
- Can build awareness of the priorities of the business and is able to define the relative criticality of the different knowledge items she/he is handling and the relative order for consumption by users.
- Ability to deliver under pressure and against tight deadlines
