The Role / What’s the Opportunity?

The Pharmacy Technician position is an instrumental role at Propel Syracuse because it ensures that our pharmacy operates efficiently while delivering a high-quality level of care. As a Pharmacy Technician, you will prepare medications under the supervision of a pharmacist and assist with related job duties at Propel Syracuse in NY.  Upon completion of training, technicians are able to process a minimum of 175-200 prescriptions per 8 hour shift. Above all, you embody the Nurx mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

  • Talented and collaborative team who will both challenge and support you
  • Market competitive salary and equity
  • Medical, Dental, commuter and wellness benefits
  • 401(k) retirement plan with a match
  • Paid vacation, holidays and sick pay

What you get to do every day

  • Establish and maintain patient profiles
  • Receive and intake prescriptions or refill requests
  • Prepare, count, and fill prescription orders with the highest level of accuracy
  • Answer telephone calls to assist with patient requests or questions
  • Use multiple computer systems to confirm and receive prescriptions orders
  • Manage inventory, order supplies, verify invoice against physical quantities received, put away stock, and removing outdated drugs
  • Utilize best methods for product packaging and preparation for delivery based on standard operating procedures, including, but not limited to, type of package, storage requirements (i.e. refrigeration) to ensure safe and secure delivery
  • Maintain cleanliness of workspace, various machines, and equipment
  • Regular and predictable attendance
  • Adherence to the assigned work schedule
  • Perform other duties as assigned or requested

Essential Duties and Functions

  • Process and key-in prescriptions with accuracy, attention to detail, and efficiency.
  • Correctly input sensitive prescription information into the computer system, dispense the correct medication, and verify information before releasing prescriptions.
  • Prioritize and multitask to complete the processing for time-sensitive medications.
  • Proactively partner with the Pharmacy, Operations and Engineering teams to address issues and achieve high quality and throughput. 
  • Demonstrate knowledge of Third Party insurances and billing procedures. 
  • Maintain patient confidentiality and HIPAA compliance.
  • Report any misconduct, suspicious or unethical activities to the Compliance Officer.
  • Ensure ongoing compliance with all laws and regulations; ensure that the pharmacy meets or exceeds accreditation standards; and implement “best practices” in all pharmacy activities. 
  • Participate in the pharmacy’s performance improvement program as requested by the Performance Improvement Coordinator. 
  • Performs duties of the Pharmacy Clerk role as required.
  • Regular and predictable attendance
  • Adherence to the assigned work schedule
  • Other duties as assigned.

What you bring to the role 

  • At least 1-2 years of experience as a Pharmacy Technician
  • At least 1-2 years of recent retail/mail order pharmacy experience in a high volume setting
  • Adaptable, flexible, and thrive in dynamic, fast-paced, and high growth environments
  • Comprehensive knowledge of the language and terminology used in the pharmaceutical field
  • Ability to interpret and transcribe prescription information and perform common math calculations
  • Excellent verbal communication and interpersonal skills
  • Demonstrate a passion for the Nurx mission of expanding access to healthcare

Physical Requirements

  • Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
  • Speech and hearing sufficient for in-person communication 7-8 hours per day.
  • Vision sufficient for use of a computer monitor.
  • Ability to sit or stand at a desk for 7-8 hours per day.
  • Ability to lift 50-60lbs.

*Contractors and temps are not eligible for benefits.

About Propel Pharmacy
Propel Pharmacy is the pharmacy of choice for Nurx. Nurx, a Thirty Madison Brand, is the leader in digital healthcare for women. Nurx brings together medical providers who are passionate about patient care with cutting-edge tech solutions to deliver medication and tests straight to your home in addition to offering asynchronous medical consultations. We have provided birth control, prescription skincare, migraine treatment, PrEP, herpes medication, STI testing and more to over 1 million patients, and we’re just getting started.
Propel Pharmacy is proud to be ranked one of the CNY Business Journal Best Places to Work for 2022.We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Propel Pharmacy we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at to request accommodation.

How we are managing through the COVID pandemic and its impact on our team?

These are unprecedented times and we understand COVID-19 is impacting everyone differently. Our primary goal from the beginning of the pandemic has been to ensure employee safety. We went from optional to mandatory work-from-home very quickly in early March, and we have told employees that they can work remotely to allow them to plan accordingly. 

We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19. These initiatives have included providing funds for home office improvements, medical reimbursements, free meditation/mindfulness tools, mandatory “Me Days” away from work, company-wide Refresh days off, and fun opportunities to connect live with teammates each week (such as virtual escape rooms). We continue to examine different benefits, tools, and processes that best support our employees as we continue to work remotely and eventually begin transitioning back to the office.

*Please be aware that there are fraudulent entities who are claiming to be affiliated with Thirty Madison in order to trick job seekers into divulging personal information or making payments based on false representations while impersonating Thirty Madison. These entities solicit money and personal information under the guise of offering you a position with Thirty Madison. The scammers use many methods to perpetuate these scams, including using Thirty Madison’s trademarks on their correspondence to potential victims. Thirty Madison takes the safety and integrity of those seeking employment with us very seriously and we work cooperatively with our legal team, security department and local authorities to address this issue. If you receive a job offer that claims to be from Thirty Madison, please take steps to confirm that it is legitimate by reviewing the offer carefully and contacting Thirty Madison directly if you have any concerns at all. Please note that Thirty Madison will never ask you for bank account or credit card information, and Thirty Madison will not charge you money to apply for a job with Thirty Madison.*

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

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