project44 is revolutionizing the freight and logistics industry by applying cutting edge technologies to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time visibility. project44’s network of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way.

We are looking for a Carrier Onboarding Coordinator (Polish & Spanish Speaking) to help build out our network of carriers! You will be a sales-person, a carrier expert, and an efficient operator. You will be tasked with growing and scaling the carrier network.

Key Accountabilities

  • Champion carrier / capacity provider / vendor entry to the project44 network by creating and owning process, managing internal and external stakeholders, while driving increased value to internal technologies
  • Aggressively grow the project44 carrier network with a strong focus on truckload carriers
  • Drive carriers / capacity providers / vendors to meet timelines, reporting and/or escalating risks to project leadership
  • Assist internal stakeholders (Sales, Sales Engineering, Product, etc.) with direct and indirect project activities, to reduce time to go-live and increase satisfaction for project44 customers and carriers
  • Own and manage internal workflow and operations processes to ensure efficient onboarding of carriers into the project44 network
  • Participate in planned and ad-hoc internal projects to drive internal efficiency and reduce carrier/customer time to go-live 

 

Requirements & Preferred Skills

  • Excellent language and communication skills – verbally and written – in Polish or Spanish and English
  • 2 years of experience in Customer service
  • Strong reporting skills, both functional and executive
  • Ability to proactively identify and communicate risks and opportunities
  • Passion for customer satisfaction and operational excellence
  • Ability to roll up your sleeves to accomplish what needs to be done
  • Ability to quickly grasp technology and use to solve problems
  • Ability to manage own workload and multi-task in a fast-paced environment

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