Pro.com is a venture-backed, technology-based multi-region General Contractor in the home improvement, remodeling, and new construction market. Headquartered in Seattle, WA, we are a rapidly growing company with the vision to be the most technologically savvy, nationwide, convenient, reliable, and customer-centric provider of services for the home.
Outside Sellers are responsible for owning sales end-to-end for their region. They provide expertise to customers and work with internal teams to drive both sales and customer satisfaction. Sellers will be tasked with initial phone consults and qualification, scheduling in-home interviews and measurement-taking sessions, submitting measurements to be used to drive quotations/estimations, and follow-up/closing of contracts with homeowners/customers.
Essential Duties & Responsibilities
Be the face of Pro.com and the trusted advisor to your customers while providing 5-star customer service
Educate the customer on the value of the Pro.com experience
Understand the customer's vision for their project and translate that vision for internal teams
Identify and respond to the motivations and objections of potential customers
Provide customers with timely updates and correspondence to progress the sales cycle forward
Improve process, content, methods and best practices to elevate individual and team performance
Required Skills & Experience
Construction and in-home sales experience are valued
Demonstrated success in collaborating with multiple business groups/functions to fulfill team goals
Strong history of achievement
History of strong ownership, initiative, and ingenuity
Excellent organizational and time management skills
A valid CO driver's license, insurance and access to a reliable vehicle
Preferred Skills & Experience
Customer-centric selling skills are a plus
The ability to read architectural plans/drawings are a plus
CRM and electronic systems familiarity is a plus
Project Coordination, Project Management, and Construction experience is a plus
Pro.com is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
NOTICE TO THIRD PARTY AGENCIES:
Please note that Pro.com does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Pro.com will not consider or agree to payment of any referral compensation or recruiter fee.