Pro.com is looking for a Senior UX Designer in Seattle with a history of discovering, driving, and designing successful experiences for users that are as intuitive and delightful as they are functional and effective.
Pro.com is a venture-backed, technology-based General Contractor in the home improvement, remodeling and new construction market. Headquartered in Seattle, WA, we are a rapidly growing and maturing company with the vision to be the most technologically savvy, convenient and reliable customer-centric provider of services for the home. We’re leading the future of construction with a tech-enabled approach, relentless process refinement and an obsession with creating an excellent customer experience.
As a UX designer at Pro.com, you will be expected to:
Be a champion for the user and for creating great customer experiences throughout the company.
Solve problems at a macro level (systems, journeys) and micro level (interactions, content)
Communicate quickly in the appropriate fidelity--from whiteboards to prototypes--to iterate on ideas, forge clarity, and test assumptions.
Consistently evaluate and explore options, synthesizing and incorporating feedback as appropriate.
Effectively articulate your thoughts in person and in writing to drive decisions with team members.
Own and drive generative research to help define product vision and strategy, and evaluative research of our design solutions.
Collaborate hand-in-hand with engineering (local and remote) and consider technical factors like complexity and scalability in creating and delivering designs.
Roll with the punches (We are a startup, and startups can be full of ambiguity and challenges).
Develop the necessary UX artifacts to deliver great products, including maps, flows, wireframes, interaction models, detailed designs, and prototypes.
Help create and utilize strong, comprehensive standards, styles and design patterns to improve collaboration, performance, and the customer experience.
Intense belief in focusing on the customer
Strong proficiency in UX principles, tools, and practices
Proven experience designing for web and mobile
Experience with modern design and prototyping tools, and a willingness to trial and adopt new ones
A critical eye and proficiency in visual design principles and techniques