Technical support specialist

PrimeXBT – A Leading Cryptocurrency and CFD Trading Platform

 

PrimeXBT is a top-trading platform serving millions of users across more than 150 countries.

Since 2018, we have been pushing the boundaries of technology, developing and delivering financial market products using the most advanced methods and approaches. Our trading platform represents innovation and the latest advancements in the fintech industry.

 

What you’ll be doing:

 

We are looking for a Level 2 Technical Support Specialist to assist in the support and development of high-load financial systems, including trading platforms and company infrastructure.

 

This is an opportunity to become part of a professional team, work with modern technologies, and grow in the FinTech industry.

 

Responsibilities:

• Administration of trading platforms and related software.
• Managing server infrastructure (Linux, Windows).
• Monitoring and supporting remote systems and applications.
• Analyzing, diagnosing, and troubleshooting issues, working with logs and consoles.
• Automating routine processes, scripting (preferably Python, Bash, PowerShell).

 

Requirements:

• Strong Linux skills.
• Basic understanding of networking (TCP/IP, routing, VPN, NAT, Firewall).
• Basic knowledge of relational databases (MySQL, PostgreSQL) and SQL queries.
• Willingness to work in shifts, including night shifts.
• Ability to learn quickly and solve complex problems independently.

 

Nice to Have:

• Experience in FinTech.
• Experience with MetaTrader 5, FIX protocol, trading gateways, and bridges.
• Familiarity with Zabbix and other monitoring tools.
• Process automation experience (Python, Bash, PowerShell).
• Knowledge of network protocol stacks and routing principles.

 

What We Offer:

• 100% remote work
•  Opportunity to work in an international, cross-functional team on a complex and high-demand product
•  Performance-based quarterly bonuses
•  Health insurance after probation
•  Additional sick leave every six months
•  Birthday gifts
• Language courses