Presso Field Engineers are responsible for delivering great customer service while servicing the Presso machines at a customer location. 

Description

  • Travel offsite to customers' locations to perform maintenance and repair of Presso Machine
  • Diagnose problems, document findings, and make decisions to repair the product and/or replace parts
  • Submits a post visit report to the rest of the team in a timely manner
  • Keeps equipment operational by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Communicates findings, safety practices, and deadlines to the team.
  • Reviews next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's location

Requirements

  • 1 year of experience repairing major appliances 
  • High school diploma or equivalent qualification
  • Effective problem-solving abilities.
  • Ability to properly trouble-shoot, diagnose, repair and document product/system issues
  • Valid driver’s License
  • Experience with hand-tools, machining, and technical maintenance preferred
  • Plumbing experience a plus
  • Ability to stand, bend and lift up to 50lbs throughout the day

 

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