Position Summary:

A VP/SVP, Group Account Director (VPGAD or SVPGAD) is responsible for managing and growing a profitable multimillion-dollar book of business and for management of associated account team(s) and staff (multiple business accounts/teams). The VPGAD or SVPGAD sets team direction, ensures the team has necessary resources, works with appropriate management to address training issues, maintains and grows client relationships, and facilitates individual team members’ growth and development. VPGADs or SVPGADs become deeply involved in their books of business at a strategic level, providing support and direction, as well as establishing client relationships. They ensure new clients are effectively and smoothly transitioned in and that new team members are effectively onboarded, trained, and measured, working with appropriate managers as needed. In addition, they play key roles in department and company initiatives, lead and participate in new business opportunities and pitches, and support strategic planning within and outside of their books of business.

Essential Functions:

Strategic Consultation

Provides solid insights to strategic development process with internal and external teams
Has or develops deep familiarity with client’s market, including disease state, treating clinicians and influencers and their corresponding professional societies, competitive companies and technologies, and current and future state of treatment
Consistently is a go-to person for business insights
Understands product, category, and competition to easily jump into any strategic discussion
Stays abreast of developments (eg, science, competitors, regulations) in clients’ industries
Understands how bigger marketing mix integrates/impacts client’s business and applies that knowledge in client consultation and internal discussions
Review and provide feedback and suggestions on team business plans

Client Relationship

Develops working relationships with director-level+ client partners, as well as core client team members
Touches base with senior-level clients regularly, to ferret out any opportunities or issues early
Demonstrates ability to pick up the phone and talk to any level of client at any time regardless of daily interactions
Develops and maintains senior-level relationships at agency-of-record account(s)
Creates an environment for honest conversations, business growth and issues mitigation
Ensures new clients are effectively and smoothly transitioned in (includes client interactions and team activities/training)
Provides leadership in difficult and challenging circumstances and creates an environment for honest conversations, business growth and issues mitigation
May be called upon to step in (on an ad hoc basis) to assist with certain situations on other account(s)

Agency Advocate

Supports and represents the agency’s point of view at the highest levels of the client organization
Leadership of, and/or involvement in, department initiatives (staff meetings, ETHOS U, training) and company initiatives (company meetings, special operations)
Lead the development of departmental and company SOPs
Enhance our collaboration, brainstorming, and best-practice sharing across teams
Manage our client satisfaction process and survey
Plays a key role in recruiting and retaining departmental talent (interviewing, new hire onboarding, regular career discussions)

Team Management

Demonstrates mastery of all account responsibilities and can comfortably provide training, coverage, and/or oversight as needed
Leads multiple account teams and provides guidance/mentorship to them and others in the office (irrespective of department)
Motivates and mentors account team to remain positive and push the boundaries
Communicates clear goals and provides timely feedback to account team members
Evaluates performance and skill level of account personnel
Identifies unmet training needs and training opportunities
Monitors and balances scheduling and overall work load for the team
Works cross-departmentally to ensure success of daily operations and manages interdepartmental issues
Provides guidance/mentorship to others (irrespective of department)
Ensures new team members are effectively onboarded, trained, and measured, working with appropriate managers, as needed
Reviews and comments on department career/action plans (also ensures they are in place)

Financial Management and Growth

Accountable for the forecasting, monthly and annual revenue recognition and profitability of assigned accounts
Provides ongoing guidance to staff for pricing, revisions, and forecasting
Maintains a pulse on all elements of managed books of business and alerts senior management to upsides/downsides related to revenue or forecasting, or other client/team issues
Reports early and often on any changes to financial picture
Leads agency understanding of financial implications regarding jobs/accounts
Ensures that issues regarding clients/jobs are identified as early as possible and provides a rationale and guidance on next steps

Business Development

Expands agency opportunities to other client departments or divisions
Participates actively in business development initiatives representing the account management team
Mentors junior staff and encourages participation
Identifies in-line opportunities for sister companies
Continues to hone and perfect presentation style and agency responses to typical questions
Maintains contact and open dialogue with an ongoing list of senior-level executives in the industry to mine for new business
Participates in networking events

Tactical Management

Directs account teams to oversee tactics
Provides guidance to high-profile and/or new strategy/deliverables
Identifies opportunities across the agency to help close gaps

Desired Skills

We seek highly motivated people with outstanding professional credentials, business accomplishment, and leadership. In addition, we place high value on relevant personal qualities: resourcefulness, tenacity, independence, energy, and self-confidence.

VPGADs and SVPGADs have achieved the highest levels of proficiency and expertise with managing clients and the team, demonstrating consistent revenue growth, client relationships that travel with them, sound fiscal management, and successful project management. In addition, they have a consistent track record of achieving or surpassing revenue and profitability targets. GADs have demonstrated: expertise and excellence in team management and employee coaching/development/action planning, commitment and expertise to our PRECISIONscientia standards of excellence (demonstrates them himself/herself and drives team members to do the same), oversight of large volumes of business, and an ability to think and plan big picture for the business (revenue, staffing, growth).

Qualifications

Minimum required: Bachelor’s degree

Other Required: Work Experience: 10-13+ years of agency experience, preferably in medical communications (pharma/biotech marketing or medical affairs), with experience successfully managing and growing $5M+ pharma/healthcare accounts

Preferred Required: Advanced degree (PhD, MD, or PharmD) in life sciences, pharmacy, medicine, and/or advanced degree in management, marketing, or business desirable/preferred

Skills:

Microsoft Office (Word, Excel, PowerPoint, Outlook); Internet
PowerPoint design proficiency

Competencies:

Thorough understanding of the objectives, as well as the strategic and tactical activities of pharmaceutical/biotech marketing, particularly in the area of medical communications
Demonstrated proficiency in acting as a trusted strategic/business advisor to marketers and other managers
Proficiency in leading and managing employees, growing client relationships, and managing expanding business opportunities
Ability to thrive and succeed in a fast-paced environment
Strong communication and presentation skills
Strong time management skills to work effectively within demanding timelines
Ability to interact in a professional manner with clients and thought leaders in a variety of therapeutic areas
Ability to understand and interpret market dynamics, scientific information and clinical and preclinical data
Ability to interpret and act on business metrics and financial information

Who We Are

PRECISIONscientia, a Precision Value & Health team, was founded with the simple belief that the scientific story is the foundation of every pharmaceutical brand. Our teams of inquisitive problem solvers and passionate creators dig deep to translate the science behind today’s cutting-edge therapies, then communicate the science clearly and credibly. Our proven track record of long-tenured relationships with major pharmaceutical companies and leading bio-tech firms, and our inclusive, open-minded team culture are industry leading. This passionate work environment, paired with growth opportunity, professional development, compensation, and benefits, are why PRECISIONscientia was recognized as a Best Place to Work by the Philadelphia Business Journal for the last three years.

Are you ready to join a team committed to providing the best in science and strategy?

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.

Reasonable estimate of the current range

$127,005—$190,507 USD

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VP, Group Account Director - PRECISIONscientia

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