Who Are We?
Postman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
About the Team
Reliability engineering organisation at Postman is the amalgamation of the three major drivers of software’s goodness, namely availability, quality, scalability and performance. This organisation builds and maintains platform tooling to enable the developer community in driving the metrics around the aforementioned areas like availability, maintainability, operations excellence, quality score and more, while keeping the Postman software and app performant.
About the role
Postman, Inc. is seeking a highly motivated and experienced Technical Program Manager to join our Reliability Engineering team. As a Technical Program Manager, you will play a key role in driving the planning, execution, and delivery of complex technical initiatives and projects within our organisation. You will collaborate closely with cross-functional product and platform teams, including engineering, product management, design, and operations, to ensure the successful delivery of cross functional programmes, and own the availability metrics for these high-quality software solutions and products.
If you are passionate about driving technical excellence, leading impactful projects, and making a difference, we encourage you to apply for the TPM role at Postman, Inc. Join us in shaping the future of API development and innovation.
Responsibilities
- Lead the end-to-end project lifecycle, from project initiation to delivery, ensuring alignment with business objectives, timelines, and budget constraints, you will get to run multiple programs and projects in the areas of operations, quality and performance engineering and will be working closely with all levels of leadership in the broader organisation to drive business impacting results
- Design and execute cross cutting programs that involve a broad level metric ownership, proven ability to track via data, and drive the results via collaboration
- Communicate effectively with stakeholders, including executives, product owners, and team members, to gather requirements, define project scope, and manage expectations, in short, you should be super comfortable in driving results through assertive negotiations and tracking
- Identify, assess, and mitigate risks and dependencies associated with technical projects, proactively addressing potential issues and challenges
- Collaborate with cross-functional teams, including engineering, product management, design, and quality assurance, to define project goals, deliverables, and success criteria
- Allocate resources, manage project timelines, and track progress against milestones, ensuring on-time and on-budget delivery of projects
- Drive continuous improvement initiatives, process optimizations, and best practices adoption within the organisation, promoting efficiency and effectiveness
- Maintain project/program documentation, status reports, and dashboards, providing visibility into project progress, metrics, and outcomes
- Champion and promote Agile methodologies, frameworks, and practices, such as Scrum or Kanban, to foster a culture of agility, adaptability, and collaboration
Requirements
- Bachelor's or Master's degree in Computer Science, Engineering, or related field from a reputed school
- Proven experience (5+ years) in technical program management or project management roles in software product development
- Strong understanding of software development lifecycle (SDLC), Agile methodologies, and project management best practices
- Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
- Technical proficiency in API development, web technologies, cloud platforms, and software architecture concepts
- Experience with project management tools, such as JIRA, and version control systems, such as Git, productivity tools like Figma, excalidraw etc.
- You have to be super proficient with spreadsheets like google-sheets
- PMP, Agile, or Scrum certification is a plus but not a deal breaker
What Else?
We offer competitive salaries, benefits and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family, the creche allowance can help in supporting your work-life balance. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. Why don’t you get along with us on the voyage of learning adventures?
