Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: Senior Software Engineer, Full Stack / Back-End (Contact Center)
Location: India
Workplace Type: Remote

*The individual hired for this role will initially be an employee of TechMatrix, the employer of record providing staffing solutions to Porch Group. While we are currently targeting for the individual hired in this role to become an employee of Porch Group (or its affiliate) in 2024, Porch Group makes no assurances or guarantees that this will occur in 2024 or at all as the transfer of employment is subject to a number of known and unknown factors, many of which are outside of the control of Porch Group. Porch Group expressly disclaims any obligation to make the individual hired for this role an employee of Porch Group (or its affiliate).

Job Summary

We are seeking a highly skilled and experienced Senior Software Engineer to join our team in India. The ideal candidate will have a strong background in software development, a passion for solving complex problems, ideally supporting call center applications.

What You’ll Do As A Senior Software Engineer

Design and Development: Lead the design, development, and implementation of high-quality software solutions and communicating technical decisions through design documentation across two or three software teams
Technical Leadership: Provide technical guidance and mentorship to junior engineers, ensuring best practices in software development.
Code Review: Conduct code reviews to maintain code quality and consistency.
Collaboration: Work closely with cross-functional teams including product managers, designers, and QA engineers to deliver robust software solutions and deliver critical features supporting our contact center applications and related technologies.
Problem Solving: Analyze and resolve complex technical issues in a timely manner.
Documentation: Create and maintain comprehensive technical documentation.
Innovation: Stay updated with the latest industry trends and technologies to ensure our solutions remain cutting-edge.
Agile Practices: Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives.

What You Will Bring As A Senior Software Engineer

Bachelor's or master's degree in computer science, engineering, or a related field (or four years of equivalent work experience)
Experience: 8+ years of software development experience, with at least 2 years in a senior or lead role.
Technical experience:
- Experience with JavaScript and its frameworks (React, Vue, Angular, etc.)
- Proficiency with SQL, preferably PostgreSQL
- Production JVM language experience, preferably Scala
PostgreSQL expertise
Development Tools: Experience with development tools such as Git, Jenkins, Docker, etc.
Cloud Platforms: Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.
Database Management / CRM: Experience with relational and non-relational databases.
Working knowledge of commercial CRM systems and integrations.
Excellent communication skills, problem-solving abilities, and a collaborative mindset.
Continuous Delivery and Integration experience.
Experience with test-driven development (TDD) and automated testing frameworks.
Experience working with real time systems with hundreds of concurrent users, preferably call center applications
Proficiency with version control systems.
Production Kubernetes experience.
Proven experience working with US based business teams. 
Excellent written and communication skills, both English and Hindi.
Ability to work within core US business hours / time zone expectations - Eastern Standard Time (EST) overlap
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload

What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

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Senior Software Engineer Full Stack / Back-End (Contact Center)

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