Senior UX Designer

Introduction 

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?  

We help businesses connect people, systems, and ways of working to deepen relationships and move forward together. And we do that at enterprise scale.  

At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. So is managing office space in a hybrid world. So is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.   

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.  

The opportunity 

We are looking for a talented Senior UX Designer to join our expanding UX Team.  

You will work alongside a fun and highly motivated cross-functional team (UX, Research, Product Management, Engineering, Architecture, Test), in a supportive agile culture, where flexibility allows you the best possible work-life balance.  

The opportunities available with us are full-time and permanent. 

In this role you will:  

Be part of a team, creating a world-class communications and workplace experience platform that enables our customers to reach and engage their audiences, wherever they are. 

Craft innovative experiences that deliver value for our customers and our business 

• Collaborate with cross-functional teams to create engaging, intuitive experiences that deliver great outcomes for our customers and our business 
• Understand the problem space by gathering evidence on customers’ needs and expectations, facilitate workshops and participate in customer research initiatives to align upon the right problems to solve 
• Take ownership of the design process, from concept to launch, bringing designs to life through early-stage wireframes and prototypes, and iterating upon these designs following a research-based approach to deliver complete end-to-end interactive experiences 
• Leverage & contribute towards our design system, ensuring quality and consistency with our product design standards  
• Advocate for inclusive design and ensure accessibility is considered in all design decisions 

Support in the definition of our product vision and strategy 

• Influence the future-vision for your product area in collaboration with your team, identifying new opportunities for innovation 
• Be an expert voice, advocating for customer-centered design at all stages of the product development life cycle 

Deliver upon our roadmap 

• Manage multiple projects and priorities simultaneously 
• Plan and breakdown your work independently in order to achieve agreed customer and business outcomes 
• Collaborate with cross-functional teams to ensure timely delivery of UX design deliverables 
• Proactively communicate project status and potential risks or delays 

Contribute to a supportive, inclusive and empowered Design team culture 

• Drive design best practice within your team; customer empathy, creative problem solving, research feedback loops, iteration and continuous improvement 
• Develop and maintain design standards and brand integrity 
• Champion our values and promote diversity and inclusion 
• Build expertise within our team by staying up to date with emerging technologies and best practice 
• Guide and mentor junior team members 

People we’re eager to work with are:  

• Extremely creative problem solvers, comfortable with ambiguity and working in the conceptual space  
• Curious and passionate about great product design, best practices and new technologies   
• Inquisitive about our customers and their behaviour, and motivated to create exceptional product experiences that have high impact and deliver upon their needs  
• Excellent communicators with an ability to clearly articulate strong rationale for their design proposals 
• Eager to promote UX best practices, both internally and externally 
• Focused upon continuous improvement  

Candidate Expertise required  

• 6+ years experience working within UX design, ideally for B2B SAAS products   
• A strong portfolio that showcases your process and final designs (please submit PDF or link with your application) 
• Excellent visual design skills, with an eye for aesthetics and attention to detail. 
• Experience working in agile environments, collaborating with multidisciplinary product delivery teams   
• Demonstrated ability to create products following user-centered design methodologies   
• Experience using common design tools like Figma, Sketch or Adobe XD (Our team uses Figma)  
• Operational understanding of accessibility and ability to incorporate accessibility into designs  
• A Degree in Design, Human Computer Interaction, Multimedia, Product Design, Computer Science or equivalent   

Why Us?

• Ability to meaningfully impact our business and play a key role in our success
• Annual leave
• Competitive compensation package
• Potential for career advancement in a fast paced growing organization
• Competitive Medical, Dental, and Vision Benefits and Monthly contributions to your Health Savings Account
• Pension Match
• Fun, flexible working environment
• Maternity, Parental, Adoption and Bereavement Leave. Funding towards adoption costs.
• Life Insurance

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
• We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
• We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.

We disclose your personal information to our private equity sponsor, Vista Equity Partners, and its affiliates, including Vista Consulting Group (collectively, “Vista”), for administration, research, database development, workforce analytics and business operation purposes, in line with the terms of this Privacy Policy. Vista processes and shares your personal information with its affiliates, including other Vista portfolio companies, on the basis of its legitimate interests in managing, administering and improving its business and overseeing the recruitment process and, if applicable, your employment relationship with Four Winds Interactive LLC. If you have consented to us doing so, we also share your personal information with other Vista portfolio companies for the purpose of being considered for other job opportunities in the pooling system, both inside and outside the EEA. Please find a full list of all Vista portfolio companies at: https://www.vistaequitypartners.com/companies/ and Vista’s privacy policy at https://www.vistaequitypartners.com/privacy/. Where this requires us to transfer your personal information outside of the EEA, please refer to the FWI Privacy Policy for further details on cross-border transfers. In connection with the recruitment process, your personal data may be transferred outside of the EEA to iCIMS and/or Greenhouse, Hirebridge, LLC and Criteria Corp., which provide applicant tracking and evaluation services. Hirebridge, LLC and Criteria Corp. have agreed to comply with the EU Standard Contractual Clauses to ensure that your personal information is adequately protected whilst outside of the EEA.