Introduction
Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?
At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.
And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.
We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.
The Opportunity:
We are seeking a dynamic and creative individual to join our team as a Learning Experience Specialist. In this role, you will play a crucial part in crafting engaging and effective learning experiences for our customers. The ideal candidate will be a versatile professional with a passion for customer education and engagement, coupled with strong skills in multimedia content creation.
Key Responsibilities:
- Learning Experience Design: Design and optimize learning experiences that that promote the use of Poppulo products and features, ensuring a seamless and effective educational journey.
- Content Creation: Design, develop and produce high-quality multimedia content for customer education and engagement, including but not limited to video tutorials, written guides, knowledge base articles, PowerPoint presentations, infographics, eLearning courses and interactive materials.
- Collaboration: Collaborate cross-functionally with product teams, customer support, and marketing to ensure consistency in messaging and alignment with overall company goals.
- eLearning: Managing customer e-learning courses from design to delivery and maintenance, including coordinating with SMEs and tracking project timelines.
- Developing interactive elements such as quizzes, games, simulations, and video content to engage learners and enhance their learning experience using authoring tools such as Articulate Storyline, Adobe Captivate, or similar.
Technical Skills and Expertise Required:
- 4+ year of experience in a Content Creation/eLearning Development/Design/Multimedia role or similar
- Bachelor's degree with graphic design or an e-learning field desirable.
- Passion for understanding software
- Proven experience in creating engaging learning content for SaaS customer education
- Strong skills in graphic design, video editing, and other multimedia tools such as Wistia, Camtasia, Microsoft Clipchamp or Abode Premiere.
- Creativity and innovation in approaching learning experience design
- Creative portfolio and proven graphic design skills
- Experience managing a Learning Management System
- A creative, detail-oriented mindset with the ability to work collaboratively with team members and stakeholders.
- Excellent communication and presentation skills.
- Experience in technical writing
- Partnering and collaboration skills.
- The ideal candidate will be highly organized, detail-oriented and creative
- A passion for creating learning experiences and measuring the success and adoption behind them
- Excellent time-management skills, and ability to work independently and collaboratively with a track record for delivering projects on time and within scope
Who We Are
We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients and culture. We offer a dynamic environment with driven, fun and flexible individuals, who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.
Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020 and 2021 , we are one of the fastest growing technology companies in Ireland with additional offices in the US and the UK.
This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo company values each day and they are key to everything we do.
“Bring Your Best Self”, “See It”, “Own It”, “Solve It”, and “Better Together”
Poppulo is an equal opportunity employer.
We disclose your personal information to our private equity sponsor, Vista Equity Partners, and its affiliates, including Vista Consulting Group (collectively, “Vista”), for administration, research, database development, workforce analytics and business operation purposes, in line with the terms of this Privacy Policy. Vista processes and shares your personal information with its affiliates, including other Vista portfolio companies, on the basis of its legitimate interests in managing, administering and improving its business and overseeing the recruitment process and, if applicable, your employment relationship with Four Winds Interactive LLC. If you have consented to us doing so, we also share your personal information with other Vista portfolio companies for the purpose of being considered for other job opportunities in the pooling system, both inside and outside the EEA. Please find a full list of all Vista portfolio companies at: https://www.vistaequitypartners.com/companies/ and Vista’s privacy policy at https://www.vistaequitypartners.com/privacy/. Where this requires us to transfer your personal information outside of the EEA, please refer to the FWI Privacy Policy for further details on cross-border transfers. In connection with the recruitment process, your personal data may be transferred outside of the EEA to iCIMS and/or Greenhouse, Hirebridge, LLC and Criteria Corp., which provide applicant tracking and evaluation services. Hirebridge, LLC and Criteria Corp. have agreed to comply with the EU Standard Contractual Clauses to ensure that your personal information is adequately protected whilst outside of the EEA.
