About us

Pomelo Care is building the first at-scale, evidence-based pregnancy and newborn care platform, transforming outcomes for pregnant people and babies. Our technology-enabled care platform engages patients early, conducts continuous risk assessments, creates a personalized care plan and team for each patient, and delivers coordinated virtual care and care management throughout pregnancy, NICU, and in the postpartum year to improve outcomes. 

Pomelo manages individual risk factors for poor pregnancy outcomes (e.g., diabetes, hypertension, behavioral health, substance use disorder, social determinants, etc.) to reduce preterm births, NICU admissions, c-sections, and maternal mortality and morbidity. We also support families whose babies are in the NICU to help them care for their newborns, prepare for timely discharge, and confidently transition to home care with 24/7 telemedicine access to the Pomelo care team.  

We are a multi-disciplinary team of clinicians, technologists, and problem solvers who are humble, eager to learn, and passionate about improving care for moms and babies. We are backed by leading investors, including a16z, First Round Capital, Box Group, SV Angel, Operator Partners, and the founders of leading digital health companies such as Landmark, Flatiron Health, and Pillpack.

Key responsibilities of the role

Your North Star: Provide direct patient care and care navigation by delivering evidence-based care that is founded in awareness, education, and prevention for the perinatal mental health issues affecting our patients. 

We are hiring a creative, thoughtful, and skilled person who is eager to improve access to the highest quality perinatal mental and behavioral care, with a particular focus on reducing disparities. As a member of the clinical team, you would support our whole-person program of emotional, mental and behavioral care for pregnant people before, during, and after pregnancy. 

Reporting to the Head of Nursing Programs, your key responsibilities will include:

  • Providing one-on-one virtual care visits for Pomelo patients
  • Providing behavioral health and health related social needs screenings and appropriate response including diagnostic, therapy, and behavioral health interventions to pregnant and postpartum patients.
  • Performing ongoing psychosocial assessment of patients, providing reassurance and building rapport
  • Establishing individualized care plans to meet specific health needs based on evidence-based standards
  • Developing wellness goals by determining motivating factors and leveraging them for best possible health outcomes.
  • Identifying and addressing barriers that have been identified by patients.
  • Reducing care gaps (missed appointments, medication management, etc.) by frequent engagements with patient
  • Triaging of patients with urgent screening results and concerns to appropriate virtual and in-person emergency services
  • Collaborating with all involved teams and support services to ensure that patient and family needs are met.
  • Documenting all care/interactions in a timely fashion and escalating to appropriate multidisciplinary teams, as needed
  • Supporting group care, as needed

Who you are

  • Licensed Clinical Social Worker (LCSW)
  • Have 4+ years in a hospital and/or healthcare practice
  • Have experience with perinatal mental health care, possibly including: perinatal mood and anxiety disorders, substance abuse disorders, trauma-informed care
  • Are enthusiastic for promotion of diversity, equity, and inclusion in all aspects of Pomelo’s internal and external programs
  • Possess strong organizational skills and the ability to prioritize and follow through on multiple projects in a timely manner
  • Are facile with email, spreadsheets, EHRs, and other commonly used software, and willingness to work with new software
  • Understand the prevalence and role that birth inequity and structural racism plays in maternal morbidity and mortality
  • Are professionally engaged
  • Have experience working with clients eligible for Medicaid and/ or other public health programs 

Bonus points if you have any of the following

  • Certification in Perinatal Mental Health (PMH-C) (would need to complete within 1 year of employment)
  • Multiple state licenses (must be eligible and willing to be cross-licensed in many states)
  • Experience working with trauma patients
  • Experience in case management and care navigation
  • Experience providing virtual care
  • Experience participating in group care

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:

  • Competitive healthcare benefits
  • Generous equity compensation
  • Unlimited vacation
  • Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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