About us

Pomelo Care is building the first at-scale, evidence-based pregnancy and newborn care platform, transforming outcomes for pregnant people and babies. Our technology-enabled care platform engages patients early, conducts continuous risk assessments, creates a personalized care plan and team for each patient, and delivers coordinated virtual care and care management throughout pregnancy, NICU, and in the postpartum year to improve outcomes. 

Pomelo manages individual risk factors for poor pregnancy outcomes (e.g., diabetes, hypertension, behavioral health, substance use disorder, social determinants, etc.) to reduce preterm births, NICU admissions, c-sections, and maternal mortality and morbidity. We also support families whose babies are in the NICU to help them care for their newborns, prepare for timely discharge, and confidently transition to home care with 24/7 telemedicine access to the Pomelo care team.  

We are a multi-disciplinary team of clinicians, technologists, and problem solvers who are humble, eager to learn, and passionate about improving care for moms and babies. We are backed by leading investors, including a16z, First Round Capital, Box Group, SV Angel, Operator Partners, and the founders of leading digital health companies such as Landmark, Flatiron Health, and Pillpack.

Role Description

Your north star: Design products that enable us to improve outcomes in pregnancy

We’re looking for our first design hire to help us build applications, systems, and workflows that enable us to help moms have healthier babies. Specifically, you will:

  • Work closely with our Product, Engineering, Data, Marketing, Clinical, and Partnerships teams to build exceptional products and user experiences. 
  • Have substantial opportunities to drive end-to-end design decisions, conduct user research, and help ship products. 
  • Be expected to lead design for our patient-facing application as well as our clinician-facing one from day one.
  • Shape our care experience from first to Nth interaction.

Who you are

  • 4+ years professional experience in service design and user research
  • Passionate about the problem Pomelo is trying to tackle 
  • Driven to integrate design thinking into our business processes
  • A builder who has taken design ideas from brainstorm to wireframe through prototypes and delivery
  • Excited to work cross-functionally across technical and non-technical stakeholders, including folks who do not share your expertise
  • Comfortable scoping and tackling ambiguous problems 
  • A strong communicator who can easily and quickly understand the needs of different audiences

Bonus points if you

  • Have a background in healthcare or health tech
  • Have worked at a startup

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:

  • Competitive healthcare benefits
  • Generous equity compensation
  • Unlimited vacation
  • Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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