WHO ARE SERVICE DESIGNERS WITHIN POLYMATH?

As Polymath is a company builder, Service Designers are part of the 0 to 1 talent in the Polymath organization. We need top-caliber service designers to work with teams of an early-stage, rapidly growing portfolio company in which they lead the understanding of customer segments, preferences, and service or product design. A Service Designer works at the intersection of design and business, alongside Polymath Partners and venture Founders to build and grow the company. Service Designers are fully integrated within a venture or a Polymath project, leading all user-centric research and understanding and thereby contributing to steering the direction of the company. 

WHY BUILD WITH US?

  • Join one of the most talented teams in Latin America with the right methodology to dramatically increase the likelihood of startup success
  • Build something important that impacts customers' lives and employs 1000’s of people
  • See the direct results of every ounce of sweat (and tears)

WHAT WILL YOU GET?

  • Real operational experience. You will play critical roles to grow or start ventures and manage strong operational teams.
  • Methodologies to build new ventures. You will gain exposure to Polymath’s model of designing and growing new businesses.
  • Entrepreneurship in emerging markets. You will gain a deep understanding of building companies within more difficult, yet high-potential markets.
  • Working alongside top, diverse talent. You will gain exposure to top global talent from diverse fields: design, business, technology, etc.
  • Exposure to venture finance. We will keep you connected with the strategy behind venture funding.
  • Balancing business with impact.  You will see how we create value for investors, users, and employees.

WE ARE LOOKING FOR INDIVIDUALS WITH THE FOLLOWING CHARACTERISTICS

  • 4+ years of working experience in high-growth environments
  • Robust experience in end-to-end Service or UX Design Projects
  • Ability to apply a variety of HCD tools to drive customer understanding
  • Ability to synthesize complex and ambiguous information
  • Experience in building rapid and iterative prototyping 
  • Great risk appetite and ambition to build bigAbsolute fluency in English and Spanish

On top of that, we are looking for:

  • Growth mindset - You have a deep desire to learn and improve yourself, and have the resilience required to fail, get up and try again
  • Bias to action - You don’t act hastily, but deliberately: you try something out, see if it works, and then try again
  • Ownership - You solve the problem at hand, demonstrate follow-through, and simply put: get things done
  • Day 1 attitude - You never take an expert view and approach each challenge you face with a beginners mindset

A FEW OF POLYMATH'S SUCCESSES SO FAR

  • 6 ventures operating, since launching Polymath in 2012 (1 more to be launched by the end of 2019)
  • Operations in Colombia, Mexico and Peru
  • Over 300 people employed across the Polymath group
  • Táximo, our first venture, operates in Colombia, Peru and Mexico, and the founders have become Endeavor Entrepreneurs. Recently closed a Series B round of financing
  • Aflore, our second company, closed a substantial Series A round from Fiinlab, an innovation lab of Gentera, a publicly traded financial firm in Mexico

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