Looking to use your passion in travel and event coordinating to seize an opportunity to work for a fast growing software company?

Pollen is a global market leader in word-of-mouth sales in live entertainment and the travel industry. We enjoy working with some of the biggest college campuses across North America and are the number one travel and event partner for Greek life. The event operations department is responsible for planning, coordinating and executing all events. 

You will become the integral cog between functional lines including sales, client success, finance and operations to ensure our travelers are set to have a smooth experience and the best trip of their collegiate life. This is an exciting time to join the Pollen team as part of the formal operations function as we expand our collegiate operations across North America. 

In your first 12 months, you will:

  • Master the process and tools used to manage formal event operations for Pollen Travel. 
  • Review and sign contracts for vendors and traveler groups - making changes / addendums to contracts as necessary. 
    • Sourcing Venues, transportation, and hotels when adding after the original contract is signed. 
  • Create and send operations bundle to travelers. 
    • Rooming list templates and deadlines, payment deadlines, bus itinerary templates and deadlines, incidentals forms to be completed. 
  • Communicate with clients and vendors, before, during, and after the event(s) to ensure proper planning, execution, and satisfaction on all sides. 
  • Maintain client and vendor relationships, strengthening our partnerships for future opportunities.
  • Execute events in destination including loading and unloading buses, hotel check-in, venue set up and event execution.

About our culture

Find out more about our culture and life at Pollen on Instagram.

About Pollen

Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.

Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more. 

Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.


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When you apply to a job on this site, the personal data contained in your application will be collected by Streetteam Software Limited t/a Pollen (“Controller”), which is located at 3 Loughborough Street, Vauxhall, London, SE11 5RB and can be contacted by emailing talent@pollen.co. Controller’s privacy officer is Stephanie Ng-Fragner, who can be contacted at stephanie.ng-fragner@pollen.co. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

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Diversity & Inclusion at Pollen US

Pollen’s purpose is to give people bigger lives and we want to do that for everyone. We collect this information on diversity because it is by knowing who is here, that we know who is missing – helping us drive more equitable and inclusive hiring practices.

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Diversity and inclusion is a priority for us here at Pollen and that means embracing people from all different backgrounds. 


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