We are looking for a true People innovator who is comfortable with ambiguity, and looking for a chance to disrupt a space ripe for innovation and help us to create a truly people first company.

We’re at a very exciting point – not only did we survive the pandemic, we thrived. Pollen is poised for explosive growth with our next infusion of capital  and is on the cusp of scaling a company that is revolutionary in both our mission and our culture. To do that we need triple in size from 400 to over 1500 employees in the next 12 months. 

That’s where you come in. We need a passionate People partner who understands everything related to UK & European HR (although we don’t call it that here!), and who wants to look for inventive ways to drive our culture at every touchpoint, ensuring we are instilling psychological safety, belonging, autonomy and development into everything that we do. Our purpose is to give people a bigger life, and this role will ensure that this is a reality of all of our employees by helping unlock their full potential.   

Here’s what you’ll get to do:

  • Be part of the global People Team to set up effective approaches supporting the employee lifecycle of hiring, on-boarding, talent development, investigations, performance management, off-boarding, general people operations.
  • Be an engaging and supportive partner to employees by being available to answer any and all questions, and be a champion for their success at Pollen. 
  • Develop and manage our European People Coordinators to own all administration for the People team this side of the Atlantic by maintaining employee records, managing payroll & utilising HR technology to ensure global processes are aligned and properly actioned.
  • Be a purpose led People partner; you will be seen as a catalyst for positive change and a partner to the organisation. 

Here’s what you’ll get: 

  • Our amazing people coordinators to manage and develop.
  • Autonomy – you will be the expert on UK/European HR and we will look to you to advise.
  • Be part of defining a new way of approaching the people space.

This role will excite you and challenge you to the max – the pace is fast, decisions are quick and expectations are high. You’ll have to balance strategy with implementation and execution. Pollen is more like a rollercoaster ride than a day at the beach and we need someone who loves the thrill of the ride. Those who are successful are a combination of scrappy and visionary.  

About our culture

Find out more about our culture and life at Pollen on Instagram.

About Pollen

Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.

Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more. 

Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.


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When you apply to a job on this site, the personal data contained in your application will be collected by Streetteam Software Limited t/a Pollen (“Controller”), which is located at 3 Loughborough Street, Vauxhall, London, SE11 5RB and can be contacted by emailing talent@pollen.co. Controller’s privacy officer is Stephanie Ng-Fragner, who can be contacted at stephanie.ng-fragner@pollen.co. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under either the standard contractual clauses or the Privacy Shield. You can obtain a copy of the standard contractual clauses by contacting us at legal@pollen.co

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. In the event that you are unsuccessful during the recruitment process, your personal data will still be retained by Controller for up to a year for the purposes of assessing your application for future vacancies. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. Please notify us if you would like your personal data erased. In addition, you may lodge a complaint with an EU supervisory authority, including the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).

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Diversity & Inclusion at Pollen EU

Pollen’s purpose is to give people bigger lives and we want to do that for everyone. We collect this information on diversity because it is by knowing who is here, that we know who is missing – helping us drive more equitable and inclusive hiring practices.

It is completely voluntary to share this information. Whether or not you choose to take part will not affect your job application with us. Any information you submit here will be kept secure and confidential and separate from your personal data and job application.

All of the information we collect is processed in accordance with our privacy notice, the General Data Protection Regulations (GDPR) and any other applicable data protection legislation in the UK. It is in line with the Equality Act 2010. No third parties will be given access to the personal information provided unless we are required by law to do so. For more information explaining how we use your data, please see the privacy notice.

Diversity and inclusion is a priority for us here at Pollen and that means embracing people from all different backgrounds. 


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