Pollen has evolved from a business that focused on partnering with 3rd party experience providers to focusing on partnering with some of the biggest music artists, promoters, celebrities and influencers in the world to curate our own experiences. Throughout the second half of 2021 and  in 2022 we’ll be launching 100s of travel experiences across multiple music genres with a particular emphasis on Latin, Electronic music and Hip Hop, as well as new verticals, including fitness. We have already launched experiences with several award-winning artists and partners across multiple genres, including Diplo, J Balvin, Ozuna, and Brett Young.

Our team is responsible for developing the strategy that underpins these experiences both at an individual experience-level but also holistically, building a 12-36 month strategy.  With such ambitious growth, it’s crucial that we develop a robust strategy to ensure we become known for being the leading marketplace for the best shared experiences for young people, and this role will be the engine driving that strategy. You will be passionate about music and travel, and excited about the potential for Pollen to transform the experiences industry.

In the first 12 months you will:

Work with our Insights team to build artist-led experiences for million dollar campaigns

When we are working with a partner e.g., J Balvin, we will use insights, both qualitative and quantitative, to curate an unforgettable experience. In this role, you will work cross-functionally to build our initial valuation of that experience, which involves building an evidence-led view of the partner’s customer base to determine the right pricing, destination, and experience for that customer.

Communicate insights into strategic actions for the team

We’re a data-driven technology company so you’ll be expected to use data to make reasoned judgements in everything you do. You’ll need to understand every element of the delivery of your products and turn your hand to a multitude of tasks to realise the biggest opportunities for your part of the business. As such, we expect you to be highly proficient in Google Sheets/Microsoft Excel and financial modelling. 

Own a portfolio of curated travel P&Ls - The Pollen Presents team works x-functionally to own the P&Ls (revenue, profitability) for all curated travel experiences targeting a North American audience from start to finish, including hotel sourcing, brand and marketing, outbound and inbound sales. You will be the GM responsible for managing the Dance genre portfolio of minimum $5m net revenue at any given time, optimising existing campaigns while adding new ones to your portfolio.

Data-driven product development - You will work with the VP, Pollen Presents and VP, Insights to ensure that every experience you curate in your portfolio is based on data, turning the art of curating the perfect experience into a science.

Getting in the mind of our target customers - Work with our internal experts to become an expert in the audiences that are most relevant to your portfolio, leveraging in-depth qua

Own our Content Strategy for Dance Music in North America

We think of our Content Strategy as living and breathing. In this role, you will work with our Content Team who own and manage our industry relationships to define our approach to content strategy, as well as working with our Market Research team to continuously improve our understanding of the types of Dance Music content our customers want using various methods e.g., testing, market research, etc.

This will require significant cross-functional collaboration to ground the content strategy in the business with several key outputs including quarterly Strategic Planning and monthly business planning in collaboration with our Finance Team.

Launch the next must-attend experience

At Pollen we are working hard for our USP to become how well we leverage insights that no one else has to build our own experiences or “concepts.” We most recently launched a 90s hip-hop and R&B experience in Cancun called Golden Sands. You will be part of a team that is responsible for generating a high volume of creative concepts for curated travel experiences. You will work with a senior team member, our creative team and our Insights team to drive these concepts from ideation to launch.

Excel at stakeholder management

In this role, you will be expected to work across multiple teams. Initially, you will be supported by a senior team member, but over time you would grow to at any one point leading multiple cross-functional projects.

Contribute to the team culture

As we look to build out our team, it’s critical that every team member play a role in building the team culture. Every person on the team has an “extra 10” role e.g., organising team activities, coordinating our goal-setting process, owning our weekly team pulse checks. 

Coach and mentor more junior staff

As a senior member of the team you will need to support the development of both more junior team members through mentorship, supporting their skill growth, learning agenda and industry awareness. You will be responsible for dotted line management for a Senior Analyst / Associate.

About our culture

Find out more about our culture and life at Pollen on Instagram.

About Pollen

Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.

Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more. 

Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.


GDPR Statement

When you apply to a job on this site, the personal data contained in your application will be collected by Streetteam Software Limited t/a Pollen (“Controller”), which is located at 3 Loughborough Street, Vauxhall, London, SE11 5RB and can be contacted by emailing talent@pollen.co. Controller’s privacy officer is Stephanie Ng-Fragner, who can be contacted at stephanie.ng-fragner@pollen.co. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under either the standard contractual clauses or the Privacy Shield. You can obtain a copy of the standard contractual clauses by contacting us at legal@pollen.co

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. In the event that you are unsuccessful during the recruitment process, your personal data will still be retained by Controller for up to a year for the purposes of assessing your application for future vacancies. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. Please notify us if you would like your personal data erased. In addition, you may lodge a complaint with an EU supervisory authority, including the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).

Apply for this Job

* Required
  
  


Diversity & Inclusion at Pollen US

Pollen’s purpose is to give people bigger lives and we want to do that for everyone. We collect this information on diversity because it is by knowing who is here, that we know who is missing – helping us drive more equitable and inclusive hiring practices.

It is completely voluntary to share this information. Whether or not you choose to take part will not affect your job application with us. Any information you submit here will be kept secure and confidential and separate from your personal data and job application.

This information request is voluntary. You can choose not to answer any or all of the questions and it will not impact your application in any way. Your answers will not be visible to the job recruiter or the hiring team. All answers will be kept confidential, including (as applicable) in accordance with the ADA (Americans with Disabilities Act).

Diversity and inclusion is a priority for us here at Pollen and that means embracing people from all different backgrounds. 


Please choose the answers that you most identify with.

Gender identity






Sexual Orientation




Do you consider yourself to be neurodiverse? (eg Dyslexia, ADHD, Aspergers, etc.)



Do you identify as having a disability, either visible or invisible?



Are you from a lower socioeconomic background




What is your highest level of education?








How would you describe your ethnicity?