Pollen is on a mission to have all the best experiences in one place. With Pollen+ you can pick from a highly curated selection of world class festivals and events such as Lollapalooza, Austin City Limits and Wireless festival. With Pollen Presents you can discover experiences only available through us, where we bring every major category of entertainment including music, sport and lifestyle to the most exciting destinations in the world such as Las Vegas, Ibiza and Los Cabos.
We are growing fast, with over 500 million in sales to date across hundreds of experiences at more than fifty of the best destinations globally. We have offices throughout North America and Europe, and have raised more than $100 million in venture funding from Northzone, Draper, Kindred, Backed and Sienna Capital.
As a Data Scientist you will drive analysis and participate in projects that directly shape the strategy of the business. You will be joining an entrepreneurial team within the wider business who are responsible for both helping determine Pollen’s strategic direction and making those plans a reality. You should be whip-smart and curious, analytical, eager to learn and explore, and have an entrepreneurial drive to help shape the future strategy of Pollen.
In the first 6 months you will:
Optimise customer engagement through statistical analysis and experimentation.
In order to optimize our marketing strategies, improve our growth tactics and elevate our CRM processes, we need to uncover the most effective ways that can drive our customers to move from the least engaging to the most exciting stages of their Pollen journey. You will use the data collected by multiple relevant teams to build a robust statistical understanding of how different consumer groups react to different targeting strategies, and make associated recommendations to the stakeholders. Your experience with experimental design, hypothesis testing, and statistical analysis, as well as stakeholder management, will be critical at this phase. You are successful when your recommendations are implemented and lead to increases in customer engagement.
Partner with marketing and research teams as part of a wider storytelling optimization project
Pollen’s ability to richly and yet succinctly describe our curated travel experiences to customers is critical to our success as a business, especially when our experiences touch on deeper themes of community, identity and belonging. You will participate in this mixed methods project, identifying the asset types, asset characteristics, emotional hooks and core value props that are most impactful with our customers, of differing cohorts. You will be successful when we have developed a storytelling playbook, per customer segment and experience type, that guides the development of our core marketing strategies, cadence and timing.
Collaborate with other insights professionals, data professionals and non-technical stakeholders to gather the necessary data to help drive strategic decision making.
You will be joining a diverse insights function with employees all across the insights spectrum, from Market Research to broader Strategy Analytics. This means that you will need to be an effective communicator and collaborator with non-technical partners, who will frequently be providing the data you need to conduct your analyses. You are successful when your data partners have a clear understanding of your support requirements, and your non-technical partners feel well supported by the data you provide.
Enjoy a diverse team that will help you thrive
In a team whose priority is to help its members be their best selves, you will be fortunate to collaborate with more senior scientists and researchers who will share their expertise, appreciate your opinion and offer you advice whenever needed. We will support your development through personal mentorship, guided skill growth, learning agenda, and industry awareness.
About our culture
- We are results focused so you can choose your own hours & take as much vacation as you need to drive results and perform at your best. Watch our CEO talk about our innovative culture.
- Read our CEO’s open letter about our focus on Belonging, and about the mission of our women’s programme Illuminate.
- Everyone is an equity owner in the company.
Find out more about our culture and life at Pollen on Instagram.
Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.
Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more.
Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.
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