Pollen has evolved from a business that focused on partnering with 3rd party experience providers to focusing on partnering with some of the biggest music artists, promoters, celebrities and influencers in the world to curate our own experiences. Throughout the second half of 2021 and  in 2022 we’ll be launching 100s of travel experiences across multiple music genres with a particular emphasis on Latin, Electronic music and Hip Hop, as well as new verticals, including fitness. We have already launched experiences with several award-winning artists and partners across multiple genres, including DaBaby, J Balvin, Ozuna, and Brett Young.

Our team’s mission: “Become a centre-of-excellence for understanding the customer, turning it into best-in-class, customer-led content strategy.” Our team is responsible for developing the strategy that underpins these experiences both at an individual experience-level but also holistically, building a 12-36 month content strategy, where the “content” is highly curated music and travel experiences.

With such ambitious growth, it’s crucial that we develop a robust content strategy to ensure we become known for being the leading marketplace for the best shared experiences for young people, and this role will be the engine driving that strategy. You will be passionate about music and travel, and excited about the potential for Pollen to transform the experiences industry.

In the first 12 months you will:

  • Work with our Insights team to turn curating an experience from an art to a science
    When we are working with a partner we will use insights, both qualitative and quantitative, to curate an unforgettable experience. In this role, you will lead the strategy for multi-million dollar curated experiences, working with our Insights team to design the experience and working cross-functionally to build our initial valuation of that experience.
  • Launch the next Coachella
    At Pollen we are working hard for our USP to become how well we leverage insights that no one else has to build our own experiences or “concepts.” We most recently launched a 90s hip-hop and R&B experience in Cancun called Golden Sands. You will be part of a team that is responsible for generating a high volume of creative concepts for curated travel experiences. You will work closely with a creative team, as well as our Insights team to lead these concepts from ideation all the way to greenlight.
  • Define and continuously improve our Content Strategy for the next 2-3 years
    We think of our Content Strategy as living and breathing. In this role, you will not only be responsible for defining our approach to  content strategy but also continuously improving our understanding of the types of content our customers want. This will require significant cross-functional collaboration to incorporate feedback from across the business to ground the content strategy in the business.
  • Excel at stakeholder management
    In this role, you will be expected to work across multiple teams - at any one point leading multiple cross-functional projects. To be successful, you will need to be able to manage multiple stakeholders all the way up to the C-suite.
  • Build a high performing team
    You will take an active role in hiring and building the team and the team’s culture. Every person in the team takes an active role in the shaping of the team, taking on smaller roles within the team e.g., organising all team events, onboarding new team members, interviewing, etc.
  • Mentor more junior staff
    As a senior member of the team you will need to support the development of both more junior team members through mentorship, supporting their skill growth, learning agenda and industry awareness. Dependent on the role and seniority, there will also be the opportunity for formal people management.

About our culture

About Pollen

Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.

Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more. 

Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.

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