Policy Expert – Junior Intelligence Analyst
🚀 We’re on a mission to make: The most successful insurance disruptor people want to stay with for life
Are you ready to transform the insurance industry with innovative technology? At Policy Expert, we are on a mission to revolutionize Home, Pet, and Motor insurance, making it clear, fair, and great value for customers. Since our inception in 2011, our breakthrough thinking and proprietary tech, have won us over 1.5 million customers and the title of the UK’s No.1-rated home insurance provider for 9 years. 🏆
Hear from our team about what it's like working at Policy Expert ✨
Your day to day:
Reporting to the Counter Fraud Intelligence Manager, the role is primarily data-focused and will involve gathering all available intelligence and information from QMetric’s business systems and key supplier relationships e.g. Insurance Fraud Bureau. Maintaining the processing and output from this fraud intelligence to ensure that appropriate actions are taken proportionate to our risk appetites. As well as identifying policies and claims that require referral to our in-house counter-fraud teams for further investigation.
In addition to providing expertise and knowledge, the individual will be expected to achieve objectives set by the business that will measure performance in terms of productivity and quality of work.
Key Duties & Responsibilities
- Utilise available intelligence resources to prevent/detect underwriting & claim fraud.
- Undertake open source and portal searches for the validation of suspicious matches.
- Proactively examine and evaluate policy sales and incurred claims to identify suspected fraud.
- Liaison and discussion with other relevant areas of the business and key stakeholders to include Underwriters, Policy and Claim fraud investigation teams, Operational areas.
- Maintain our excellent relationship with all external parties.
- Ensure all procedures are followed to company standards.
- Providing support to operational areas of the business
- Treating customers fairly and complying with the principles of the FCA
- Working as part of a team to add value to our business.
Who are you:
You will be a conscientious, driven and data centric individual who has the expertise and passion to stop fraudsters in their tracks. You will be right at the heart of the fight against organised and opportunistic insurance fraud.
As one of the fastest growing Insurers in the UK, thrive in a forward-thinking culture and enjoy working in a fast-paced environment. You will be a solution focused individual who always seeks to find a logical resolution.
- At least 1-years’ experience working in a Counter Fraud or Intelligence specific role.
- Can demonstrate an in depth understanding of UK counter-fraud standards and legislation/regulation.
- Stickler for rules, complying with stringent regulations and procedures.
- Proficient use of MS Office: Excel, Word, and PowerPoint.
- Clear and effective communicator and influencer.
- Analytical and logical mind-set to solve problems in a calm and rational manner.
- A team player who can successfully work within teams and using their initiative.
- Proactive approach to work and a strong work ethic.
- Flexible and adaptable to change.
- Goal orientated with proven experience at succeeding in a targeted environment.
Benefits:
📍 This role will be based in our London office in a 50/50 Hybrid mode.
💸 Generous Pension contribution scheme
🏥 Private medical & Dental cover
📚 Learning budget of £1,000 a year + Study leave (with encouragement to use it)
😁 Enhanced maternity & paternity
🚉 Travel season ticket loan
🎟️ Access to a wide selection of London O2 events and use of a Private Lounge
🌈 Employee Wellbeing Programme
What We Stand for and Next Steps “We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment”
At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.
We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.
Useful links:
Glassdoor | Trust Pilot | Best Companies
