Senior Technical Project Manager

Who We Are

In 2021, Poatek was acquired by WillowTree, an award-winning digital product consultancy recognized as one of the fastest-growing and best places to work in the United States. Now a TELUS Digital

company, with offices across the globe, we continue to partner with the world’s leading brands, such as HBO, PepsiCo, Domino’s, and more, to design, build, and transform their digital products and strategies. We’re looking to grow our Poatek offices in Brazil with top talent excited to collaborate with team members across the globe to deliver innovative solutions for our clients.

Location and Flexibility

This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

The Senior Technical Project Manager is a highly-autonomous role with numerous opportunities to substantially impact our teams, clients, and company. You’ll blend core concepts of product ownership from Agile methodologies with a holistic product strategy and account management approach, incorporating technical expertise. You’ll use your expertise to understand our client’s needs, translate business requirements into actionable tasks for our development team, and collaborate with a diverse team of designers, strategists, developers, and test engineers to bring the client’s vision to life.

Responsibilities

Build strong, trusting relationships with key client stakeholders, gaining credibility as a "trusted advisor"
Lead client discussions around product vision and end-user needs
Elicit requirements and manage complex requirement backlogs that consider multiple platforms
Build a shared understanding of product requirements among all stakeholders (internal and external)
Drive a strategic product roadmap that considers business value, technical lift, dependencies, and time and budget constraints
Facilitate conversations around scope management and feature prioritization
Collaborate with product designers to create best-in-class user experiences that are feasible and within technical constraints
Run or assist in client journey mapping, user story mapping, and other product-oriented workshops
Lead technical discussions with engineers to help define system architecture, and data flows to guide feature development
Effectively leverage analytics and metrics data points to drive informed decision-making and enhance product strategies
Analyze and interpret data to identify patterns, trends, and opportunities for product optimization and improved user experiences
Manage and document technical dependencies and API needs
Provide meaningful contributions to the promotion of best practices, skills development, and process improvement
Mentor other Product Leads, informally or formally

Qualifications

C1 or C2 English Language proficiency
5+ years of experience in the software development industry as a Product Manager, Product Owner, Technical Business Analyst, Requirements Manager, or related position
Experience working with stakeholders to elicit and define requirements for multiple platforms: iOS, Android, Web, Backend technologies, etc.
Proven understanding of the differences in capabilities across iOS, Android, Web, and TV platforms
Firm grasp of accessibility standards (WCAG 2.1) and their integration into product development processes for enhanced inclusivity and compliance
Excellent interpersonal skills with the ability to communicate effectively with people of different roles and technical backgrounds
Experience in driving product vision, go-to-market strategy, and UI/UX discussions
Ability to quickly spin up on new technologies and understand constraints and platform-specific risks
Robust documentation and technical writing skills, with proficiency in using user stories, acceptance criteria, flow diagrams, API documentation, and other requirements documentation methods
Strong technical acumen with a deep understanding of product development processes from concept to product launch and frontend and backend technologies (i.e., web/native apps, APIs, databases)
Proven track record of facilitating scrum ceremonies (i.e., Stand-up, Refinement, Sprint planning, Retrospectives) to drive successful software development cycles
Demonstrated expertise in leading the kick-off of new features and designs, resulting in efficient project implementation and stakeholder satisfaction
Excellent user experience intuition and ability to develop empathy for users of your product
Experience as a mentor and leader who creates a safe environment where all ideas are welcomed and considered

Bonus Points

Agency or consulting experience with a variety of clients and industries
An understanding of the differences in capabilities across iOS, Android, Web, and TV platforms
Experience with product research and strategy
Knowledge of UI/UX platforms and design thinking
Certified ScrumMaster and/or Certified Scrum Product Owner

Why Poatek?

What We Offer:

Be part of an innovative consultancy with a human-centered culture with opportunities for ownership and professional growth
Competitive salary and benefits package (annual bonus)
Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe (international travel opportunities)
Collaborative work environment that encourages continuous learning and professional development (including English classes, support in national and international courses,
Flexible work hours and autonomy
Vouchers for health activities, food allowance, in-office snacks, drinks, and games

If you love IT as much as we do, we look forward to meeting you!

Equality is a principle here at Poatek. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

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Porto Alegre, BR
São Paulo, BR

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