Delivery Lead

São Paulo-SP, Brazil or Porto Alegre-RS, Brazil

Who We Are

In 2021, Poatek was acquired by WillowTree, an award-winning digital product consultancy recognized as one of the fastest growing and best places to work in the United States. Now a TELUS International company, with offices across the globe, we continue to partner with the world’s leading brands, such as Capital One, HBO, PepsiCo, Domino’s and more, to design, build, and transform their digital products and strategies. We’re looking to grow our Poatek offices in Brazil with top talent excited to collaborate with team members across the globe to deliver innovative solutions for our clients.

Location and Flexibility

This is a hybrid role, which we’ve termed Work from Near (WFN). This model requires the ability to work on-site from our São Paulo - SP or Porto Alegre - RS office at least two days weekly, and remotely two to three days. Our culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a Delivery Lead 1, you’ll partner with one of our Product and Engineering Directors to lead a multidisciplinary project team. Together, you'll establish and grow partnerships with clients to deliver world-class products.

Responsibilities

Lead product and engineering development to create essential products for our clients
Use your client services experience to facilitate decisions on scope, design, architecture, and process
Communicate effectively with engineering teams, product managers, marketing partners, and C-level executives
Develop and communicate the comprehensive project plan and goals to ensure alignment and drive implementation
Manage client accounts, including budget, project scope, and relationship
Encourage sustainable workflow while focusing on key client objectives
Adapt to changing scenarios and environments with appropriate project management frameworks
Visit clients regularly, up to 20% of the time, especially during high-impact project milestones

Qualifications

C1 or C2 English Level Proficiency
5+ years of experience in the software development industry as a project/program leader (e.g., Project Manager, Product Manager, Product Owner, Team Lead, or Scrum Master)
Experience leading large-scale custom software development projects from discovery through UX design, implementation, and deployment
Proven ability to manage software projects with complex scopes and multiple executive stakeholders
Excellent interpersonal skills with effective communication across different roles and technical backgrounds
Experience leading projects in various delivery environments, such as waterfall, Agile, or hybrid structures
Skilled in facilitating working sessions with client stakeholders and internal teams
Ability to clarify complex ideas and manage ambiguity for your team and clients
Experience as a mentor and leader who fosters an inclusive environment for idea sharing

Bonus Points

Professional experience as a Project or Product Manager and Scrum Master at a major technology consultancy or agency
Experience with projects using a Continuous Integration/Continuous Delivery pipeline to deliver working software with zero downtime
Guided clients in adopting modern engineering practices and agile software delivery processes
Relevant certifications: CSM, CSPO, PMP, SA, SPC, etc
Involved in account planning and growth activities
Managed projects for executive-level client partners, including Fortune 500 clients

Why Poatek?

What We Offer:

Be part of an innovative consultancy with a human-centered and culture with opportunities for ownership and professional growth
Competitive salary and benefits package (annual bonus)
Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe (international travel opportunities)
Collaborative work environment that encourages continuous learning and professional development (including English classes, support in national and international courses,
Flexible work hours and autonomy
Vouchers for health activities, food allowance, in-office snacks, drinks, and games

If you love IT as much as we do, we look forward to meeting you!

Equality is a principle here at Poatek. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

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Porto Alegre, BR
São Paulo, BR

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