At PlusDental, we believe that working patient-centric is the recipe for success. But besides our patients, also our colleagues need daily aid and consultation in order to be enabled in doing their jobs as best as possible. That’s why we’re looking for a Jr. CS Support & Sales Operations Manager (m/f/d*). In this job, your focus will be to provide excellent service to both our CS and Sales team, analyzing Data and making sure we're always one step ahead in finding and eliminating bugs and blockers in our software. Apply now!
What you'll be doing
- Create and administrate all accesses for our Customer Service & Sales Tools
- Maintenance, optimization , user management for all software used by CS and Sales teams.
- Analyze Data to find weaknesses in our current tool structure and draw conclusions on how to overcome them
- Provide daily support to our CS and Sales Agents for all questions related to our software landscape
What you should bring
- Good knowledge with Excel and Google Sheets; ability to analyze data, previous work with BI tools (Looker, Metabase, Sisense, Tableau) is a plus
- Previous experience in providing in-house software support
- Good communication, organizational skills
- Great communicator and strong presentation skills
- Very good English skills; every other language is a plus!
What we offer you
- Shape the future of dentistry: Challenge the status quo in one of the top 4 best-financed MedTech startups in Germany. Learn more about our company values
- Experience quality time: A family-friendly working environment, flexible working hours, and unlimited home office days - beyond Corona
- Grow beyond yourself: Having space to grow and being trusted with responsibilities combined with an award-winning feedback cycle and a budget for internal and external training opportunities (e.g. language courses, leadership training)
- Recharge on serotonin: An international and diverse team (50+ nationalities), regular events, modern work equipment, a comfortable working space with air conditioning and a rooftop terrace, and a fully stocked kitchen with snacks, drinks, and Friday Beer
- Smiling is contagious: A competitive and gender equal salary package with ESOP option, discount on our aligners for you and your friends, Cashback for lunches, up to 75% discounts in partner companies and still paying it forward
Got questions? Reach out to Paolo at firstname.lastname@example.org
As one of the fastest-growing MedTech Start-ups in Europe, PlusDental has made it its mission to digitalize and democratize aesthetic dentistry. Headquartered in Berlin, with several consulting centres, partner dentists throughout Europe and over 400 satisfied employees, we work every day on our mission to give people the most beautiful smile possible.
At PlusDental we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).