Welcome to Planet Labs. We believe in using space to help life on Earth.
We have a big vision at Planet Labs; we are focused on Mission 1: Image the entire Earth, every day, and democratize access to these data and tools. With our humble beginnings in a Cupertino garage, to a scrappy team of engineers hacking our initial satellite builds, we now find ourselves with brand new technology, market traction and an expanding team.
We have a people-centric approach toward culture and community and we are iterating in a way that puts our team members first and prepares our company for growth. Be a part of our mission and help build a company that is changing the world.
We are currently hiring a System Administrator:
Work with internal clients to identify and resolve issues with their desktops, laptops, mobile devices, and connectivity.
Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
Liaise with the People Team and onboard new hires, including procurement of equipment as well as account creation and software installation.
Oversee the daily performance of computer systems.
1+ years experience in desktop support
Experience installing and troubleshooting Microsoft Windows, Macintosh OS X, Debian-based operating systems such as Ubuntu
Strong experience with Google Apps and Microsoft Active Directory
Strong experience with mobile device management on Apple iOS and Android
Excellent problem solving skills and ability to troubleshoot and pin-point problems within the appropriate time period.
Excellent customer service skills throughout all levels of an organization
Ability to work calmly and methodically in a high-pressure situation
Ability to clearly communicate technical concepts to non-technical people
Ability to multi-task in a fast-paced environment
Strong team player with service-oriented attitude and customer focus
Experience operating Juniper, pfSense, and Ruckus network management equipment
Experience with JIRA or similar issue tracking systems
Planet Labs is headquartered in San Francisco, California, Earth. If you are feeling inspired, check out our website www.planet.com/careers and apply. Be sure to include a cover letter to let us know why you think you’d be a good fit, and feel free to mention anyone you have previously worked with at Planet Labs.