Product Operations Manager

The Company:

Placements.io is a product-first company that is changing the way digital media publishers manage their advertising businesses. Our SaaS platform makes advertising sales, operations, billing, and revenue reporting painless for digital media publishers and eCommerce. We understand the importance of creating a connected ecosystem for our customers, who depend on Placements.io to help them scale. Headquartered in Seattle, where Placements.io was founded, the company launched its New York office in early 2018 and expanded to London in 2019, Taipei in 2020, and now Singapore in 2023.

Job Summary:

We are seeking a Product Operations Manager to join our team and ensure the smooth operation of our product development process.
The Product Operations Manager will work closely with our product management, engineering, and customer success teams to ensure that our product development process is efficient, effective, and aligned with our company’s strategic goals. The Product Operations Manager will be responsible for managing the product roadmap, coordinating product release communication, and driving operational improvements across the organization.

Key Responsibilities:

• Collaborate with the product management team to develop and maintain the product roadmap, ensuring that it aligns with our company’s strategic goals and customer needs
• Coordinate the release of new product features and functionality, working closely with the engineering team to ensure that releases are delivered on time and meet quality standards
• Own and administer our feature prioritization framework
• Establish and maintain product development processes and standards, ensuring that they are efficient and effective
• Develop and maintain metrics and reporting to track product development progress and identify areas for improvement
• Work with cross-functional teams to identify and address operational issues and bottlenecks that may impact product development
• Own Productboard and build out our feedback collection mechanisms
• Collaborate with the client services teams to ensure that product releases are communicated effectively to customers and that they are trained on new features and functionality

Qualifications:

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field
• 5+ years of experience in product operations, product management, or a related field
• Strong project management skills, with experience managing cross-functional teams and driving product development processes
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization
• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making
• Experience working in an agile software development environment
• Experience in the ad tech industry is a plus

• Competitive salary
• Early-stage stock options
• Open PTO
• 401k match
• Company paid medical, dental, vision, and life insurance
• Regular company lunches and happy hours
• Gym membership reimbursement
• Cell phone reimbursement

To apply to our open positions, please email your resume, cover letter, and the name of the position you are applying for to careers@placements.io. We look forward to meeting you!

EEO Employer: Placements.io is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Reasonable Accommodation Statement

Placements.io complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please send a request to hr@placements.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.