UX Product Designer - Pivotal Labs

Washington D.C.

Pivotal’s Story VIDEO  

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the world’s largest organizations to adapt to change and build great software. Our technology unleashes developer productivity while fulfilling our mission to transform how the world builds software.

At Pivotal, we are opinionated about the cultural qualities that contribute to better digital products. Our engineers and designers practice pair programming and pair design because we know it’s how to grow our skills and deliver remarkable results. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a purposeful mission: to transform how the world builds software.

You

You enjoy daily product decision making and real product delivery with product managers, developers and data scientists. You help ensure project success and client satisfaction. You enjoy seriously collaborative teams, pairing with team members and inviting your clients to participate. You like to work alongside and learn from lean and agile leaders. You are a creative problem solver who is comfortable with uncertainty and can lead the design effort to make better product decisions. You are curious and a keen learner who thrives on enhancing your and Labs' practices and knowledge.

Us VIDEO

Pivotal Labs is Pivotal's consulting team, and a recognized leader in modern software development practices. We work with many of the world’s most influential companies, helping them not only build great software, but fundamentally create a culture of innovation. We also developed Pivotal Tracker, the project management and collaboration tool used by thousands of agile teams worldwide. Our approach is informed by over 20 years of experience and continuous improvement, and blends agile/XP, lean startup and user-centered design.

Your Day

Product designers at Pivotal Labs ensure we solve the right problems and understand user needs to deliver new or improved products and services that have real impact.  We espouse a lean/iterative mentality, and try not to treat design artifacts as precious - the only deliverable we are concerned with is the software.

You are a “full stack” designer in the sense that you are willing to help out on any of the dimensions of design - research, testing, UX, visual, css, etc.  It’s ok if you’re not an expert in every specialty! We don’t expect you to know everything - we just want you to be curious enough to want to learn.

As consultants, the goal is to ship products that create real value while enabling the client team to develop skills necessary to take the product home after an engagement with our team - you will be teaching traditional waterfall designers how to fish.

You are working with a cross-disciplinary product team and pair with everyone - developers, product managers, other designers, and your clients. You show clients the value of agile design, and the importance of user testing in making smart product choices.

In the spirit of agile design, you have the opportunity to experiment with process. - do what works, try new things, and stop doing things that don’t work.

Necessary Experience

  • 5+ years experience in related field. Degree or equivalent experience preferred
  • Have experience designing applications, from consumer-facing to internal tools.
  • Lead product design from research through implementation - you want to help the team succeed more than making a nice sketch file.
  • Maintain a user-centered approach while respecting business needs.
  • Be willing to work in an agile design environment, rather than a waterfall one.
  • Bring deep experience in at least one facet of the 3 facets of design: user research, interaction design or visual design
  • Have experience and curiosity within agile and lean philosophies
  • Have experience working independently with clients or stakeholders in a consulting role
  • Some familiarity with css - you don’t have to be an expert.
  • Ability to travel up to 30% 

Desired Experience

  • Have experience enabling clients in user-centered design best practices
  • Experienced in user research methodologies and can educate others
  • Interest in giving talks on design to clients and internal pivots.
  • Able to help the development team with css.
  • Active member of the design community

About Pivotal

To help share a bit more about life at Pivotal here are a few resources in addition to the job description that can give you an inside look at what life is like at Pivotal. Hopefully, you'll take the leap of faith and apply.

 

Please Note: Much of Pivotal’s work in the Washington DC office is with Federal Government customers that require our employees involved with their projects by U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation for Public Trust Clearance.

Pivotal is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

 

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Pivotal Software are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.