At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.
We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!
We are seeking an experienced engineering and technology leader to drive the strategic vision and execution of technology initiatives that enhance operational performance and efficiency across PitchBook. As a Senior Director of Enterprise Technology in PitchBook’s Engineering & Technology department, you will play a crucial role in the establishment and growth of the Enterprise Technology function, where you will build exceptional solutions relied upon by thousands of PitchBook employees to delight our customers and grow our business. In your role, you will be accountable for the technologies, tools, data, systems, hardware, and code we use and develop to enhance our internal operations. This includes enterprise automation (e.g. workflow automation, tools integration), enterprise systems and information technology (IT) operations (e.g. internal systems and network administration, enterprise identity, desktop support), and enterprise data platform (e.g. data warehousing/data lake, enterprise data product development).
You will work closely with PitchBook senior and executive leadership along with various stakeholders across departments to establish and align our enterprise technology strategy, roadmaps, and resources to execute business objectives. You will develop a deep understanding of all tools, technologies, and systems in use at PitchBook, and will be ultimately accountable for determining how to connect them and get data out of them to deliver business value efficiently and effectively.
You will mentor and manage leaders and teams that include a range of roles, including automation engineers within our various “Ops” teams (e.g. SalesOps, MarketingOps, CSOps, FinOps, etc.), systems engineers, desktop support technicians in IT Operations, and data engineers and product managers working to unify data in our enterprise data platform. You will design our organizational structure and resource needs to meet business needs as they grow and adapt over time. This role requires a growth mindset, willingness to solicit feedback, capabilities to bridge strategy and execution, the ability to engage others with empathy, and a desire to help create a culture of belonging, teamwork, and purpose.
Primary Job Responsibilities:
- Develop and execute a comprehensive enterprise technology strategy aligned with business objectives, leveraging technology to drive operational efficiency
- Lead technical efforts to automate, integrate, and optimize workflow in PitchBook’s various enterprise business systems and tools, such as CRM, enterprise resource planning, billing, payment, and marketing systems
- Oversee the implementation of a data platform to democratize data access and management across the organization. Establish and maintain data governance policies to ensure the quality, integrity, and security of organizational data
- Oversee PitchBook’s global enterprise systems (e.g. knowledge, communication, collaboration, identity) and IT Operations services (e.g. helpdesk, desktop support)
- Manage the cultural and organizational changes associated with technology adoption and digital transformation
- Develop and maintain strategic relationships with technology vendors and partners to ensure the organization has access to the right tools that maximize value and optimize costs
- Communicate the value, status, and impact of enterprise technology initiatives to the executive leadership team and other stakeholders
- Grow the scope of the enterprise technology function as needed to reduce friction in operational workflow and improve business data collection
- Implement and manage workflow tools to automate repetitive and rule-based tasks across different departments
- Oversee IT service management tools that automate incident resolution, change management, and other IT-related workflows
Skills and Qualifications:
- Master’s degree in Computer Science, Software Engineering, or related field
- 15+ years of experience architecting, integrating, and automating large-scale software systems, including at least 5 years of experience in enterprise systems
- 5+ years coding and delivering software as an engineer
- Proven track record of leading and developing software/automation engineering teams
- Experience managing multiple concurrent enterprise projects through the entire value stream lifecycle, from inception to value delivery
- Proven success executing on multi-year technical initiatives with a strong metrics focus
- Strong experience in enterprise architecture and enterprise systems, including systems such as sales and CRM systems (e.g. Salesforce), marketing automation systems (e.g. Marketo), enterprise resource planning systems, content management systems (CMS), digital asset management (DAM) systems, billing and payment systems, and other such systems
- Experience in Enterprise Integration Automation platforms (e.g. Workato, Flowgear, Boomi, Prismatic)
- Experience with SaaS & Web technologies, standards and architecture styles (e.g. JSON, REST)
- Experience with Google Cloud Platform (GCP) and/or Amazon Web Services (AWS)
- Experience working with cloud-oriented data warehouse, data platform, and data lake technologies (e.g. Snowflake, Redshift), including data pipeline development and data engineering
- Experience operating in a highly collaborative, cross-functional team environment
- Effective communication skills, able to influence and build consensus across all disciplines and levels of a business, engaging both technical and non-technical stakeholders with ease
Benefits + Compensation at PitchBook:
Physical Health
- Comprehensive health benefits
- Additional medical wellness incentives
- STD, LTD, AD&D, and life insurance
Emotional Health
- Paid sabbatical program after four years
- Paid family and paternity leave
- Annual educational stipend
- Ability to apply for tuition reimbursement
- CFA exam stipend
- Robust training programs on industry and soft skills
- Employee assistance program
- Generous allotment of vacation days, sick days, and volunteer days
Social Health
- Matching gifts program
- Employee resource groups
- Subsidized emergency childcare
- Dependent Care FSA
- Company-wide events
- Employee referral bonus program
- Quarterly team building events
Financial Health
- 401k match
- Shared ownership employee stock program
- Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
- Annual base salary: $198,200-$295,000
- Target annual bonus percentage: 20%
*Starting pay will be based on several factors and commensurate with qualifications & experience. We also have a location-based compensation structure; there may be different ranges for candidates by location.
Working Conditions:
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It’s our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
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