Begin your career in the insurance industry with a paid internship at one of the Denver Post’s Top Workplaces and Colorado’s largest provider of workers’ compensation insurance, Pinnacol Assurance! The goal of the placement will be to get interested applicants real life, hands-on exposure to critical insurance operations functions with particular focus on claims handling and management processes. Successful participants will have opportunities to explore ongoing employment beyond the internship depending on the candidate's interest, schedule and performance review at the end of the program.

Duties: Interns will work closely with claims discipline leadership and staff as well as various other business partners in assisting key functions associated with the successful management and resolution of workers’ compensation claims. Duties will include, but not be limited to:

  • Training and working closely with experienced staff on all relevant functions related to the opportunity.
  • Managing the relationships with stakeholders in order to obtain timely and accurate information.
  • Investigating, identifying and addressing red flag issues, including late reporting, pre-existing medical issues, designated medical provider process and referral issues, medical treatment issues, legal issues, and potential subrogation and penalty issues
  • Managing claims functions including medical-only closures, demand appointment scheduling, medical records requests, Insurance Services Office (ISO) searches, support with outstanding payments and refund protocols as well as ad hoc support of discipline-specific initiatives.
  • Evaluating and implementing the critical skills needed for successful customer service and support interactions by scoring, reviewing, shadowing, evaluating and handling customer interactions. 
  • Contacting stakeholders as required by company best practices on incoming claims and promptly investigating circumstances of accident and injury.
  • Effectively communicating decisions and evaluating customer understanding. 
  • Meeting with various leaders from around the organization to conduct informational career interviews.
  • Consulting on and supporting ad hoc business projects pertaining to employee relations, safety services, agency relations, data analysis, and industry trends.
  • Learning  the roles, functions and responsibilities of a successful staff member in the insurance industry.

Learning Objectives: We hope that this experience will help our interns become more familiar with workers’ compensation policy and practice as well as provide a rich experiential learning opportunities to apply skills, concepts, and knowledge from the studies in the RMI program into a real-world context. Some key learning objectives our interns can expect to develop are:

  • An ability to articulate, define and describe the various organizational roles and functions associated with successful claims and policy management.
  • Hands-on experience supporting various aspects of injured worker claims. 
  • Foundational professional skill development including communication, time management, prioritization, self-advocacy, customer service, and business acumen in both in-person and remote contexts.
  • Understanding of the business’s ecosystem and the various roles needed to execute best-in-class stakeholder support and management. 
  • Ability to refine long-term insurance/business career interests. 

Successful Applicants: Will be highly motivated to work in the insurance field or currently be enrolled in the UCD RMI program, have strong interpersonal and written communication skills, will be comfortable and available to work in both in-person and virtual environments, will have excellent personal accountability, will be curious learners, and will have interest in work opportunities beyond the initial summer internship at Pinnacol Assurance. Rising juniors with an interest in working up to 40 hours a week are highly encouraged to apply! 

Additional Details: Interns will be paid $20/hour and work in both an office and remote fashion for up to 40 hours per week June 4th-July 26th, 2024. Questions? Please contact

Want to love your work? Apply today!

Pinnacol is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email

You must be of legal working age in your state of residence to be eligible for this internship. Age eligibility will be verified prior to issuing an offer.

Salary Range
$20$20 USD

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Pinnacol Assurance’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Please reach out to our support team via our help center.
Please complete the reCAPTCHA above.