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Channel Program Manager

US - Remote

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

About the Role

We are looking for a Channel Program Manager to drive execution, optimization and growth of our global Nexus Partner Program. This role will be responsible for coordinating key program initiatives, ensuring operational excellence, and driving engagement and impact through effective communication and partner success strategies. The ideal candidate will have experience in channel program management, strong organizational skills, and the ability to collaborate cross-functionally to enhance our partner ecosystem. 

Key Responsibilities

 Program Management & Execution

  • Oversee daily operations of the Nexus Partner Program, ensuring alignment with Ping’s Channel & Alliances strategy and the needs of our dynamic partner community.
  • Coordinate partner onboarding, tiering, and compliance tracking, ensuring smooth execution of program requirements.
  • Continuously assess program performance, gathering insights from partner teams to refine processes to enhance usability and effectiveness.
  • Collaborate with partner marketing, enablement, delivery readiness, and operations teams to ensure partners have access to the resources they need for continued growth within our program.
  • Assist in managing partner incentives, promotions, and program benefits to drive engagement and retention.

Partner Communications & Engagement

  • Develop and lead cross-functional collaboration of the channel communications strategy to ensure  clear and consistent messaging and high partner engagement across all  partner touchpoints.
  • Develop and coordinate partner newsletters, program announcements, and content to keep partners informed and engaged.
  • Serve as a key liaison to help partners understand program benefits, new offerings, and strategic initiatives.

Cross-Functional Collaboration & Process Improvement

  • Apply  a ‘Partner-First’ mindset while collaborating with  stakeholders to facilitate changes and transition concepts into actionable plans, ensuring swift implementation and adoption of partner programs and incentives. 
  • Work closely with Ping partner teams, including sales, marketing, operations, enablement, and product teams to ensure alignment and success of partner initiatives.
  • Drive process improvements to enhance program efficiency, scalability, and partner satisfaction.
  • Support the adoption and utilization of Ping’s Partner Portal for optimal impact across partner teams and our partner ecosystem.

Qualifications & Experience

  • 3-5 years of experience in channel program management, partner engagement, or a related field.
  • Solid understanding of channel ecosystems, including resellers, GSIs, and technology alliances.
  • Experience in partner communications, enablement strategies, and effective program execution.
  • Strong collaborative mindset and the ability to work effectively in cross-functional, global teams.
  • Ability to manage multiple projects and work in a fast-paced, dynamic environment.
  • Strong analytical skills with experience in measuring program success and partner engagement.
  • Excellent verbal and written communication skills.
  • Familiarity with PRM and CRM tools (e.g., Salesforce, Impartner) is a plus.

Base Hiring Range: $100,000 - $120,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits: 

  • Generous PTO & Holiday Schedule 
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement 
  • Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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