About Pine
At Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people.
We strive to have a culture where everyone shares ideas and gives input, takes ownership, feels valued and takes pride in their work. We work hard and play hard!
We have strong financial backing from some of North America’s most sought after VC’s and we’re ready to disrupt the Canadian Mortgage Market in a HUGE way!
About the Role
Pine is looking to hire a Sales Training Lead to help facilitate a smooth and quick onboarding experience for our new hires, provide continuous feedback, coaching, and conduct evaluations of Pine’s customer facing team members. You will be playing a critical role in shaping our internal training processes and overall employee experience.
The Sales Training Lead will design, implement, and oversee Pine’s comprehensive learning and development programs. This role will focus on empowering employees to enhance their skills, knowledge, and abilities, aligning with our organizational goals and objectives.
You’re excited about this opportunity because of…
- Performance Review and Evaluation: Monitor and review the performance of team members consistently. Actively listen to calls and provide constructive feedback to enhance communication and adherence to best practices. Conduct regular scorecard evaluations to assess how team member’s activities align with internal practices and outcomes compare to key performance indicators.
- Coaching and Development: Implement a continuous coaching approach to enable team members to achieve their performance metrics. Provide individualized coaching sessions to address specific needs and challenges.
- Performance Metrics: Track performance metrics to gauge the effectiveness of training and coaching efforts. Use data-driven insights to refine training strategies and address areas for improvement.
- Strategic Planning: Develop and execute Pine's learning and development strategy, aligning with overall business objectives. Evaluate current training programs and identify areas for improvement.
- Leadership Development: Implement leadership development programs to train and build the necessary skills of the future leaders at Pine.
- Compliance: Ensure that all learning programs comply with industry regulations and internal policies.
We’re excited about you because of your…
- Multiple years of comprehensive and in-depth experience in onboarding and coaching sales team members.
- Proven and quantifiable track record of designing and implementing successful training programs focused on sales tactics and processesData driven approach to making decisions.
- Exceptional communication (written and verbal) skills.
- Strong project management skills and attention to detail.
- Ability to collaborate effectively with stakeholders at all levels of the organization.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table.
If you need any accommodations, please inform Human Resources upon initial connection.
