Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support.

We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection. Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.


  • Coordinate access for site surveys 
  • Perform walkthroughs for installing Pilot’s services 
  • Document building details within Salesforce 
  • Create scopes of work detailing the cable routing method to bring Pilot’s services to a customer or building 
  • Create work orders detailing the materials needed for installations 
  • Collaborate with other internal teams on scopes of work and installations 
  • Participate in on-call rotation for outages using Pilot’s internal applications 
  • Create and maintain up to date documentation for all work 
  • Support other internal teams/stakeholders with engineering questions/requests 



  • 2-4 years experience with fiber optic installations or an engineering role 
  • OSHA10 or OSHA30 Certification not required, but a plus 
  • Experience performing telecommunication surveys 
  • Keen attention to detail and ability to multitask
  • Excellent verbal and written communication skills
  • Experience with drafting software (Visio, CAD, Sketch-up, Revit, Bluebeam)
  • Construction experience not required, but a plus 



  • Base salary of $70,000 - $80,000
  • Company-sponsored Medical, Dental, Vision Coverage
  • Company-sponsored 401(k)
  • Commuter & Wellness Reimbursement
  • Competitive PTO


At Pilot, we believe differences make us stronger, and that our diversity is something to celebrate. Pilot hires without regard to race, color, religion or belief, national, social or ethnic origin, sex (and pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Pilot Fiber, Inc. is not open to third-party solicitation or resumes for our posted positions. Any resume submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means). No fee will be paid in the event a candidate is hired by Pilot Fiber, Inc. as a result of the referral or through other means.



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