About Pillar: We believe that people are the most important part of a business and we are focused on enabling our clients to build the best businesses through recruiting the best people.

The majority of companies have not changed the ways they recruit for decades and are now out of date and out of touch. We are solving this and in doing so building great, forward thinking businesses. Our team is mission-driven and scaling up. We value humanity (compassion, embracing fun and quirks, and staying humble) while striving for excellence (accountability, active learning, and ownership). Sound like you? Read on!

As one of the first members of the sales team in a fast growing start-up your efforts will shape the future of the company and your career growth and opportunities will be dramatically accelerated.

About this role: 

As the Director of Operations, you will be a key member of the executive team in our growing organization. This is a critical role that will help enable communication, collaboration and strategy execution across our teams and with our customers. In this role you will work closely with our CEO, Product, Development, Marketing and Sales team members. We need individuals who are ready to drive programs, execute, and monitor our business strategy. You should be a sharp critical thinker who can solve large business issues and communicate effectively with the ability to dive into the detail. You will develop a deep understanding of the critical success factors of an early stage startup and gain experience further scaling our organization.

From day one, the director of operations will have an immediate impact on our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between department heads. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration. 


What You’ll Do:

  • Manage the agenda and logistics of our weekly and quarterly leadership meetings to encourage productive dialogue and proper use of time
  • Work on some of the most important strategic & operational projects from ideation, research, up until initial implementation; Accelerate decision-making by acting as a proxy for the CEO in meetings and ensuring content is reflective of the company strategy
  • Draft communications and own content development for internal and external speaking engagements, including board and partner meetings, org-wide all hands meetings, executive and board meetings.
  • Document, refine, align and track our Annual and Quarterly Goals 


What You’ll Need:

  • To be a self starter and a team player- someone who focuses on results and finds a way to get to the desired result in the best possible way
  • 5+ years of experience in SaaS, ideally in a project management, business management, operations or chief of staff type function
  • Strong analytical rigor with quantitative capabilities
  • Ability to forge strong relationships with business partners at all levels of the organization
  • Trustworthy and can keep sensitive information confidential at all times
  • Extremely organized, detail-oriented with excellent verbal, written, and interpersonal skills
  • Excellent presentation skills - you can develop and deliver engaging presentations, and run efficient and productive meetings


Our Values:

Humanity Over Everything


We care about people. We know that people are more than just their job title. We trust and believe in our people as the foundation of success.

Embrace Fun and Quirks

We take our jobs seriously and have fun while doing so. We celebrate our quirks and differences. We balance professionalism and a strong work ethic with camaraderie and playfulness.


We believe in pride of ownership without ego. We have growth mindsets and know that we can always learn and improve. We are delighted when our teammates succeed.

Strive for Excellence

 Extreme Accountability

We are all top performers who think like owners of the business. We hold the bar high, and follow through on our commitments. We take accountability for our failures and our successes.

Genuine Curiosity

We encourage ourselves and others to ask questions and dig beyond face value. We respectfully challenge each other's ideas and work. We believe substantial questions are the foundation of a strong business, from an interview process through an exit interview.

Celebrate Failure in Pursuit of Success

We aren't embarrassed by our failures - we communicate and learn from them to continue to grow.


Pillar is an equal opportunity employer, and we value diversity at our company. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Pillar are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.