About Piclo
Piclo is the leading electricity flexibility marketplace. The climate crisis means that now, more than ever, we need to act. Here at Piclo, we believe we are not powerless against climate change and are focused on enabling the transition to a decarbonized, resilient and energy-secure future. Our team is on a mission to decarbonize the grid.
Piclo is a rapidly growing team (currently over 65 people) with offices in London and Milan and a new office being opened in New York this year. Piclo has backing from the Clean Growth Fund, Mott MacDonald Ventures and Green Angel Syndicate. Our company's values are: be human, collaborate, keep things simple, be adaptable, be open & push boundaries.
In less than a year, Piclo has made a splash in expanding internationally and within North America. We are growing from one customer in New York State, to running a statewide program with multiple customers across Connecticut. Piclo needs additional staff to support this new growth in our DER-enabled flexibility marketplace, specifically by developing and supporting the flexibility service provider (FSP, otherwise known as DER aggregators, developers, and operators) ecosystem. This is a key period for us as we ramp up our growth and develop momentum among key potential customers.
Who we are looking for
The Distributed Energy Resources Manager Manager is pivotal to advancing the FSP pipeline. Working closely with the North American regional team, this person is responsible for:
- Engaging and building relationships with FSPs to deliver value both to them and to our utility customers
- Building a liquid FSP market to utility customers - a subject matter expert on creating and using energy flexibility to fulfill the market’s needs
- Coordinating feedback from FSPs for utility customers to ensure market expectations and recommended modifications are communicated
- Collaborating with management to review FSP engagement targets and evaluate channel partnership opportunities
- Supporting utility account management teams in market delivery
About you
Our ideal candidate meets many - but not necessarily all - of the below criteria:
- 2-4 years of experience in a customer-facing role (e.g., sales / BD, project management, consulting), with at least 2 years in the energy and/or DER sector
- Stakeholder engagement and management
- Presentation and campaign development
- Project management, tracking, and reporting
- You are an incredibly motivated and organized person. You enjoy the process of prioritizing work and setting timelines while collaborating with cross-functional teams.
- You’re resourceful, resilient, and flexible, and will help clear the path for everyone to do their best work.
- You are an excellent communicator who can build relationships with teammates from different disciplines, making sure that everyone is clear about what’s required of them.
- You are confident and well adept in communicating and collaborating with external clients.
- You’re fluent in English, even if it’s not your first language.
Also desirable:
- Ability to organize thoughts and projects, and develop proposal content, while still being agile and creative
- Ability to conceptualize project ideas and partnership designs
- Ability to multitask and prioritize work and clearly communicate requirements across a variety of teams
- Ability to quickly adapt and adjust project plans and priorities
- Ability to work in both a highly independent and collaborative manner (when either is required)
- Located in NY / Connecticut area
- Experience in scale-up environments.
- You are motivated by Piclo’s mission to make our energy system smart, flexible and clean.
- You are naturally empathic and are always mindful of the humans who use and benefit from your work.
About the role
This role sits within the Commercial Team and would be responsible for (but not limited to) the following:
Management of Flex Service Provider (FSP) ecosystem
- Targeting and acquisition of FSPs
- Support in building the regional recruitment plan, including interface with key internal stakeholders (e.g., marketing)
- Developing lead generation campaigns and tracking progress
- Understanding FSP business models, customers, geography, and asset types
- Attending events, meeting stakeholders in person, and developing relationships
- Demonstrating the product and showing FSPs value
- Onboarding and training
- Converting from initial interest to account registration and participation
- Developing regular, targeted, and tailored communications
- Leading training sessions on the platform
- Driving liquidity in our clients’ markets
- Customer support
- Troubleshoot day-to-day issues communicated by FSPs on the platform
- Shepherding FSPs through market participation steps
- Working with production team to flag product issues and suggesting customizations
- Channel partner program
- Supporting research and evaluation of potential channel partnerships to provide FSP leads
- Development of documentation and processes to memorialize partnerships
- Leading partner relationships and actively working on opportunities with them
Supporting utility Account Management teams
- Coordination with utility account teams on their activities and responsibilities
- Support the account management plan, including coordination of market planning and support
- Ensuring market delivery is in line with expectations and agreed service levels
- Setting deadlines and expectations for successful execution based on FSP feedback and clients’ operational and/or regulatory priorities
- Tracking, documenting, and reporting on progress, feedback, challenges, and updates for these clients
- Stepping up as needed to support the Account Management teams with account coverage
- Creating market liquidity
- Driving FSP participation in our utility markets
- Feeding FSP feedback and insights internally and to utility customers, and improving project delivery as needed
- Helping build a set of polished processes for FSP market liquidity
What we can offer
Joining Piclo means you’ll be part of a high-performing, passionate team that is right at the heart of accelerating the Energy Transition. In addition, we are pleased to offer the following:
- $90,000 - £120,000 per annum
- 25 days holiday - excluding federal/public holidays
- 40-hour week - with flexible working hours
- Remote working - with a minimum requirement to come into the office periodically, to meet with your team
- A monthly expense budget for the extra kit or tools you might need to get your job done to the best of your abilities at home
- Annual allowance to spend on professional development, additional equipment, or your mental and physical wellbeing
Who we are
The proliferation of distributed energy resources (DERs) has made flexibility services (also called non-wire alternatives) critical to enabling our decarbonization plans. Piclo helps network utilities and system operators procure flexibility to balance their grids and connect more renewable generation and electric vehicles. We are the global leader in operating these flexibility markets with top international clients in Italy (Enel e-distribuzione), Portugal (E-Redes), the UK (UK Power Networks, SP Energy Networks and Electricity Northwest) and Lithuania (ESO).
The US market is strategically very important for our company. In December 2022, we launched with National Grid to deliver a marketplace for flexibility services in the New York State area and are looking to expand into new markets.
Piclo’s mission is to decarbonise the grid. We develop software solutions that make our energy networks smarter, flexible and more sustainable. Our flagship product, Piclo Flex is the leading independent marketplace for energy flexibility services, enabling system operators (such as National Grid ESO, UKPN and a growing number internationally) to source energy flexibility from flexible service providers (e.g. electric vehicles) during times of high demand or low supply. As of 2022, Piclo Flex has 55,000 registered flexible assets and flexibility contracts awarded totalling £57.4m with 16.6 GW of flex capacity registered and 1.1 GW+ of flexible capacity procured.
Piclo currently provides flexibility services in six global markets: UK, Ireland, Italy, Portugal, Lithuania and in the United States in New York State. Aside from its leading position in the UK, Piclo has a growing presence in Europe, North America and Australia.
We know “flexibility” can be quite complex to understand at first, here’s a short video that explains “what are flexibility services?”
Inclusivity
Our team welcomes everyone to work together on our mission. We are all in this together after all. We don’t believe that anyone should be discriminated against for any reason, be that age, nationality, gender, race, sexual preferences, religious beliefs, political leanings or disabilities. We welcome diversity among our colleagues and see it as important that everyone is supported and comfortable working with us. Piclo is expanding internationally, so English doesn’t have to be your first language, but we would like you to be fluent.
How to apply and interview process
Please include either a copy of your CV, the URLs for your personal site or Linkedin profile, as well as URLs to any relevant public repositories that might support your application. Please note that, at this stage, we’re more interested in hearing why you think you’re a good match for us and the role. We anticipate in getting back to candidates by Wednesday 15th May 2024.
We conduct interviews in three stages
- Introductory call: we’ll invite you for a short video call to discuss your experience and what you’re looking for in your next role.
- Challenge: If successful, applicants will be invited to complete a challenge relevant to the skills required in your role
- Final interview: if successful, applicants will then be invited to a final, in-depth interview to meet additional members of the team.
