Physicians Urgent Care, also known as Physicians Immediate Care, is a Midwest leader in Urgent Care and Occupational Health Services with over 40 locations in Illinois and Indiana.  The Billing Center for these clinics is located in Greentree.  We are a growing company and currently have a full time Third Party Collections Specialist opportunity available. 

Job Responsibilities:

  • Medical Collections: Utilize A/R reports/system work lists to identify accounts that are past timely payment. Contact insurance company, vendor or patient to learn status of outstanding claim.
  • Appeals: Write appeals to insurance companies to overturn denied or short paid claims.
  • Medical Billing: Re-bill claims that are not on file at the insurance company/vendor and provide substantiating documentation if necessary.
  • Documentation: Obtain necessary documentation (updated medical order, clinical notes, patient agreement, etc.) and submit to insurance carrier.
  • Patient/Provider: Contact patient, provider, to relay and/or obtain pertinent information and/or documents to assist in the collection of claims.
  • Research and resolve incorrect payments.
  • Answer patient inquires by phone regarding outstanding account balances and insurance guidelines.
  • Contact responsible party to resolve delinquent accounts.
  • Prepare payment plans and monitor adherence to the agreed upon plan.
  • Post adjustment entries
  • Identify and prepare patient and insurance refunds.
  • Performs other duties as assigned.
  • Ensure that all information regarding collection activity of account is entered accurately into the billing system.
  • Bring recurring issues to the attention of the department supervisor.
  • Work with Patient Collections representatives to pursue patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
    Education and/or Experience
  • H.S. Diploma or equivalent required.
  • Minimum 2-5 years of experience in medical collections and understanding of HCFA-1500 claim forms and re-billing process.
  • Experience with Occupational Billing & Collections preferred.
  • Experience working with all payer types to include Medicare, Medicaid, and third party commercial insurance companies
  • Strong analytical skills
  • Good phone skills
  • Computer Savvy
  • Quick learner
  • Ability to handle multiple tasks simultaneously under strict deadlines
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations

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