Job Summary:
The Mohs Scheduler plays a critical role in supporting Mohs Surgeons by managing all administrative tasks related to patient scheduling and follow-up. This position requires a detail-oriented individual with strong organizational and communication skills to ensure efficient and effective patient care coordination.
Essential Functions:
To successfully perform this job, an individual must be able to satisfactorily execute each essential function with or without reasonable accommodation:
- Conduct post-operative follow-up calls to surgical patients to assess any post-operative pain, bleeding, or issues with bandages.
- Organize and maintain surgical paper charts (Mohs maps) on a weekly basis, ensuring all necessary preparations are completed.
- Monitor and ensure that patients on Coumadin maintain appropriate INR levels.
- Prepare documentation for surgical phone consultations.
- Oversee the management of tasks within the Electronic Medical Assistant (EMA) system.
- Handle intra-team communications and scheduling, specifically related to patient calls and coordination within the Mohs team.
- Coordinate with plastic surgeons regarding patient phone calls and scheduling appointments as needed.
- Regularly check and respond to voicemail messages for the Mohs department, ensuring timely and appropriate responses.
- Maintain the Pathology Log, ensuring all tasks such as patient follow-up, treatment plans, and prescription entries are completed accurately.
- Keep updated culture logs and ensure they are maintained according to protocols.
- Confirm surgical appointments and manage the surgical cancellation list.
- Ensure consistent and reliable attendance.
- Perform additional duties as assigned by the supervisor.
Knowledge, Skills, and Abilities:
The following requirements represent the knowledge, skills, and abilities necessary for this role:
- Education: High school diploma or equivalent is required; some college coursework is preferred.
- Experience: At least one year of administrative experience in a medical setting.
- Certifications & Licenses: Not applicable.
- Technology Skills: Proficiency in MS Word, Excel, PowerPoint, and Outlook. Familiarity with Electronic Medical Records (EMR), particularly EMA, is preferred.
Physical and Mental Demands:
The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these responsibilities:
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; bend; crouch; or crawl. The employee must also occasionally lift, push, pull, and/or move up to 20 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Note: This job description is not exhaustive and may be updated or modified at any time by the department supervisor based on operational needs.
