Phreesia is looking for a Sales Operations Manager who will support the company's rapidly growing sales and marketing organization through high impact leadership, operational execution, process innovation, and strong stakeholder management. As part of a team, the position will oversee all aspects of sales operations, including sales planning and strategy, forecasting, pipeline analytics, resource allocation, deal desk operations, process improvements, and reporting and analysis. Success entails partnering closely with senior sales leadership and external stakeholders, including Marketing, Customer Solutions, Market Development, Legal and Finance to drive initiatives, improving the productivity and effectiveness of the sales organization, and enabling our sales teams to deliver excellence at scale. 

What You'll Do:   

  • Partner with leaders across the company to provide the infrastructure, tools, systems, and processes to build a world-class sales organization 
  • Develop strategies for scaling Phreesia’s sales teams while improving productivity and efficiency 
  • Facilitate GTM effectiveness and manage functions essential to sales force productivity, including annual planning, reporting, quota setting and management, establishment of sales promotions, sales process optimization, RFP management, training and sales program implementation 
  • KPI definition, tracking, dashboarding: Use data to increase efficiencies in the sales process, closely monitor sales performance at all stages of the funnel, and provide continuous recommendations for improvements 
  • Identify opportunities for sales process optimization, process redesign, and development of new processes and policies 
  • Lead the assignment of the sales opportunities and ensure opportunities are optimally allocated to sales representatives
  • Lead month-end and quarter-end sales bookings close process by ensuring accuracy and completeness of Sales Force opportunities based executed contracts and change orders 
  • Lead the sales forecasting process and pipeline calls to improve pipeline accuracy and forward-looking channel management  
  • Manage records, sales reports, sales dashboards, workflows, and sales process best practices 
  • Verify data accuracy and completeness of data structure in conformance with requirements for Sales leadership, Finance and Management reporting 
  • Maintain data integrity within Salesforce CRM. Monitor sales organization compliance with required standards for maintaining CRM data 
  • Provide ongoing user management, support, and training for Salesforce.com and other related tools to existing and new sales hires 
  • Assist the sales and sales operations team with ongoing analytical, administrative and operational tasks, including building custom Sales Force reports and dashboards 
  • Provide requested feedback to Sales Management on rep administrative performance 
  • Support Deal Desk, Sales and Legal in contract development: Proposal review, RFP management, Order Form creation and modification in CPQ, business terms negotiations and redlines in Word and CLM tool, final contract clean up and review, and DocuSign envelope creation 
  • Provide support on bids, RFPs, RFQs, and other solicitations as needed. May require summarizing of opportunity, identifying key business requirements, and ensuring company pricing objectives are met 

 What You’ll Bring: 

  • Bachelor’s degree in engineering, business or related field required 
  • 6+ years of sales or business operations experience in a high-volume SaaS environment 
  • At least 1 year of experience in drafting, reviewing, managing and negotiating customer agreements 
  • Advanced Excel skills, with a minimum of 2 years in a data analytics or data intensive role 
  • Extremely comfortable with technology with ability to adapt and learn new technology 
  • Extensive knowledge and expertise of Salesforce.com in an enterprise environment required; Salesforce Admin Certification a plus  
  • Team player, self-motivated, and extremely detail-oriented with strong analytical, communication and organizational skills 
  • Excellent communication skills: ability to collaborate, interact, and be comfortable communicating at all levels across the organization
  • Has a strong operational background with a track record of making data driven decisions 
  • Demonstrated ability to roll-up sleeves and work with team members in a hands-on management capacity 
  • Ability to adapt to a fast-paced continually changing business and work environment while managing multiple projects and priorities

Who We Are:

At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care. Our solutions are in all 50 states, and we check in 70 million patients a year!

 Basically, what you are doing here matters and hard work does not go unnoticed. Not only does Phreesia care about our clients we also care about our employees. We are proud to say that we have grown 40% each year and consistently continue to do so. If you crave working with driven and engaged colleagues, a structured sales process, consistent recognition, defined career path, and enjoy working in revamped new areas, this may be the right opportunity for you.

Benefits and Perks:

  • Remote working environment
  • Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans
  • 401(k) savings plan (USA) or RRSP plan (Canada)
  • Employee Stock Purchase Plan
  • Unlimited vacation 
  • Home office set-up stipend
  • Mobile phone stipends and Internet reimbursement
  • 100% paid parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
  • Tuition and certification reimbursement, as well as other professional development opportunities  

  Be sure to check out our Instagram  and Facebook ! 

We strive to provide a diverse and inclusive environment and are an equal opportunity employer. 

 

Apply for this Job

* Required
  
Attach Dropbox Google Drive Paste
  
Attach Dropbox Google Drive Paste
When autocomplete results are available use up and down arrows to review
+ Add Another Education

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Phreesia are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.